SmartReach.io Security Assessment
Sales & CRM
SmartReach.io is a SOC-2 Type II certified powerful sales engagement platform to streamline and automate sales outreach campaigns to increase prospect response rates. Businesses across the United States use SmartReach.io to increase productivity and team collaboration which translates to increased revenue and higher profitability Business book more meetings using its comprehensive and advanced sales engagement features such multichannel outreach, shared team inbox, prospecting solutions and pros
9-Dimension Security Framework
Identity & Access Management
Compliance & Certification
AI Integration Security
NEWAPI Security
Infrastructure Security
Data Protection
Vulnerability Management
Breach History
Incident Response
AI Integration Security Assessment (9th Dimension)
Assess whether SaaS applications are safe for AI agent integration using Anthropic's Model Context Protocol (MCP) standards. Identify Shadow AI risks before they become breaches and make safer AI tool decisions than your competitors.
Last updated: January 16, 2026 at 05:57 AM
Assessment Transparency
See exactly what data backs this security assessment
Data Coverage
5/8 security categories assessed
Score based on 5 of 8 categories. Missing categories could not be assessed due to lack of public data or vendor restrictions.
Evaluation Friction
Evaluation friction estimates how long it typically takes to fully evaluate this vendor's security practices, from initial contact to complete assessment.
2 Data Sources Blocked
This vendor is actively blocking 2 automated data collection sourcesthrough bot protection, authentication requirements, or access restrictions.
What this means: The security assessment may be incomplete because the vendor is restricting access to public security information. Manual verification may be required during procurement.
Transparency indicators show data completeness and vendor accessibility
Comprehensive Security Analysis
In-depth assessment with detailed recommendations
Security Analysis
Executive Summary
| Metric | Value | Assessment |
|---|---|---|
| Security Grade | D | Needs Improvement |
| Risk Level | High | Not recommended |
| Enterprise Readiness | 42% | Gaps Exist |
| Critical Gaps | 0 | None |
Security Assessment
| Category | Score | Status | Action Required |
|---|---|---|---|
| 🟢 Breach History | 100/100 | excellent | Maintain current controls |
| 🟠 Incident Response | 60/100 | needs_improvement | Monitor and improve gradually |
| 🟠 API Security | 50/100 | needs_improvement | Add rate limiting and authentication |
| 🟠 Compliance & Certification | 35/100 | needs_improvement | Review and enhance controls |
| 🟠 Infrastructure Security | 30/100 | needs_improvement | Review and enhance controls |
| 🟠 Data Protection | 30/100 | needs_improvement | Implement encryption at rest, TLS/HTTPS, and 1 more |
| 🟠 Identity & Access Management | 25/100 | needs_improvement | URGENT: Implement compensating controls immediately |
| 🟠 Vulnerability Management | 0/100 | needs_improvement | Review and enhance controls |
Overall Grade: D (31/100)
Critical Security Gaps
| Gap | Severity | Business Impact | Recommendation |
|---|---|---|---|
| 🟢 No dedicated security documentation page | LOW | Extended due diligence process | Request security whitepaper or public audit reports |
Total Gaps Identified: 1 | Critical/High Priority: 0
Compliance Status
| Framework | Status | Priority |
|---|---|---|
| SOC 2 | ❌ Missing | High Priority |
| ISO 27001 | ❌ Missing | High Priority |
| GDPR | ❌ Missing | High Priority |
| HIPAA | ❓ Unknown | Verify Status |
| PCI DSS | ❓ Unknown | Verify Status |
Warning: No compliance certifications verified. Extensive due diligence required.
Operational Excellence
| Metric | Status | Details |
|---|---|---|
| Status Page | ✅ Available | https://status.smartreach.io |
| Documentation Quality | ❌ 1/10 | No SDKs |
| SLA Commitment | ✅ Published | Formal SLA available |
| API Versioning | ✅ Yes | Breaking changes managed |
| Support Channels | ℹ️ 1 channels | Chat |
Operational Facts Extracted: 6 data points from operational_maturity enrichment
Integration Requirements
| Aspect | Details | Notes |
|---|---|---|
| Setup Time | 3-5 days (manual setup required) | Estimated deployment timeline |
| Known Issues | Manual user provisioning may be required, Limited API automation capabilities, No automated user lifecycle management, Additional security controls needed | Implementation considerations |
⚠️ Inherent Risk Consideration
Data Sensitivity: This application stores sensitive data:
- CRM contact information (names, emails, phone numbers, companies)
- Sales pipeline data (deal values, forecasts, customer interactions)
- Customer communication history (emails, calls, chat logs)
Risk Level: HIGH - Contains personally identifiable information (PII)
Compliance Requirements:
- GDPR - General Data Protection Regulation (EU)
- CCPA - California Consumer Privacy Act (US)
- SOC 2 Type II - Security, Availability, Processing Integrity
Compliance & Certifications
API Intelligence
Transparency indicators showing API availability and access requirements for SmartReach.io.
API Intelligence
API intelligence structure found but no operations extracted. May require manual review.
Incomplete API Intelligence
Our automated extraction found API documentation but couldn't extract specific operations. This may require manual review or vendor assistance.
View Vendor DocumentationAI-Powered Stakeholder Decision Analysis
LLM-generated security perspectives tailored to CISO, CFO, CTO, and Legal stakeholder needs. All analysis is grounded in verified API data with zero fabrication.
Security Posture & Operational Capabilities
Comprehensive assessment of SmartReach.io's security posture, operational maturity, authentication capabilities, security automation APIs, and breach intelligence.
Operational Maturity
Support, SLAs, and documentation quality
Security Automation APIs
Programmatic user management, data operations, and security controls
Frequently Asked Questions
Common questions about SmartReach.io
It's a concise reference manual containing all the information required to work with the API, with details about the functions, classes, return types, arguments and more, supported by tutorials and examples.
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With Postman, you can: Automatically generate API documentation: Postman enables users to automatically generate API documentation for any OpenAPI 3.0 definition, as well as for any collection they create.
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You can also use Postman to create API documentation and share it with your API's consumers, so they know what endpoints are available and how to interact with them. Postman automatically generates documentation for your collections and APIs.
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Compare with Alternatives
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SmartReach.ioCurrent | 31/100 | D | N/A | |
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Security Comparison Insight
11 alternative(s) have higher overall security scores. Review the comparison to understand security tradeoffs for your specific requirements.