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CaptivateIQ Security Assessment

Sales & CRM

CaptivateIQ is a new sales commissions platform designed to make your life easy again.

Data: 6/8(75%)
MODERATE Friction
SECURITY VERIFIED • SAASPOSTURE • JAN 2026
D
Bottom 30%
CaptivateIQ logoCaptivateIQ
SaaS Posture Assessment

9-Dimension Security Framework

Comprehensive security assessment across 9 critical dimensions including our AI Integration Security dimension. Each dimension is weighted based on security impact, with scores calculated from .
39
Overall Score
Weighted average across all dimensions
D+
Security Grade
Below Avg
65% confidence

Identity & Access Management

F
Score:0
Weight:33%
Grade:F (Critical)

Compliance & Certification

D+
Score:0
Weight:19%
Grade:D+ (Below Avg)

AI Integration Security

NEW
F
Score:0
Weight:12%
Grade:F (Critical)

API Security

B
Score:0
Weight:14%
Grade:B (Top 25%)

Infrastructure Security

B
Score:0
Weight:14%
Grade:B (Top 25%)

Data Protection

A
Score:0
Weight:10%
Grade:A (Top 10%)

Vulnerability Management

A+
Score:0
Weight:3%
Grade:A+ (Top 5%)

Breach History

A+
Score:0
Weight:1%
Grade:A+ (Top 5%)

Incident Response

A
Score:0
Weight:1%
Grade:A (Top 10%)
🤖

AI Integration Security Assessment (9th Dimension)

Assess whether SaaS applications are safe for AI agent integration using Anthropic's Model Context Protocol (MCP) standards. Identify Shadow AI risks before they become breaches and make safer AI tool decisions than your competitors.

Last updated: January 16, 2026 at 05:54 AM

Assessment Transparency

See exactly what data backs this security assessment

Data Coverage

6/8 security categories assessed

75%
complete
Identity & Access
Available
Compliance
Available
API Security
Available
Infrastructure
Available
Data Protection
Available
Vulnerability Mgmt
Missing
Incident Response
Available
Breach History
Missing

Score based on 6 of 8 categories. Missing categories could not be assessed due to lack of public data or vendor restrictions.

Evaluation Friction

MODERATE
Estimated: 2-4 weeks
0% public documentation accessibility

Evaluation friction estimates how long it typically takes to fully evaluate this vendor's security practices, from initial contact to complete assessment.

18 data sources successful

Transparency indicators show data completeness and vendor accessibility

🤖

AI Integration Security

🔒 9th Dimension

Assess whether CaptivateIQ is safe for AI agent integration. Identify Shadow AI risks before they become breaches using Anthropic's Model Context Protocol (MCP) standards.

🔌

AI Readiness

Infrastructure for AI integration

F
35/100
MCP Available
🔌 MCP Server50/100
👨‍💻 Developer Experience0/100
📚 Documentation50/100
Top Recommendation:
⚠️ Official MCP server not found. Best alternative: https://github.com/datadog/dd-trace-py/issues (Trust: 60/100)
🛡️

AI Security

Safety controls for AI agents

F
4.5/100
HIGH_RISK
🔐 Authentication0%
🔒 Access Control0%
👁️ Observability30%
🔏 Data Privacy0%
✅ Excellent Security:
Has an Open API available for custom integrations
⚠️ Needs Attention:
No oauth scopes
🛡️Unique Assessment: Evaluating AI agent integration safety helps you make safer AI tool decisions than your competitors

Comprehensive Security Analysis

In-depth assessment with detailed recommendations

Security Analysis

Executive Summary

MetricValueAssessment
Security GradeD+Needs Improvement
Risk LevelHighNot recommended
Enterprise Readiness46%Gaps Exist
Critical Gaps0None

Security Assessment

CategoryScoreStatusAction Required
🟢 Breach History100/100excellentMaintain current controls
🟡 Vulnerability Management85/100goodMaintain current controls
🟠 Data Protection60/100needs_improvementMonitor and improve gradually
🟠 Incident Response60/100needs_improvementMonitor and improve gradually
🟠 API Security50/100needs_improvementAdd rate limiting and authentication
🟠 Infrastructure Security50/100needs_improvementReview and enhance controls
🟠 Compliance & Certification35/100needs_improvementReview and enhance controls
🟠 Identity & Access Management25/100needs_improvementURGENT: Implement compensating controls immediately

Overall Grade: D+ (39/100)

Critical Security Gaps

GapSeverityBusiness ImpactRecommendation
🟢 No dedicated security documentation pageLOWExtended due diligence processRequest security whitepaper or public audit reports

Total Gaps Identified: 1 | Critical/High Priority: 0

Compliance Status

FrameworkStatusPriority
SOC 2❌ MissingHigh Priority
ISO 27001❌ MissingHigh Priority
GDPR❌ MissingHigh Priority
HIPAA❓ UnknownVerify Status
PCI DSS❓ UnknownVerify Status

Warning: No compliance certifications verified. Extensive due diligence required.

Operational Excellence

MetricStatusDetails
Status Page❌ Not FoundN/A
Documentation Quality⚠️ 6/10javascript, java, go, rust
SLA Commitment✅ PublishedFormal SLA available
API Versioning✅ YesBreaking changes managed
Support Channelsℹ️ 1 channelsChat

Operational Facts Extracted: 9 data points from operational_maturity enrichment

Integration Requirements

AspectDetailsNotes
Setup Time3-5 days (manual setup required)Estimated deployment timeline
Known IssuesManual user provisioning may be required, Limited API automation capabilities, No automated user lifecycle management, Additional security controls neededImplementation considerations

Security Incident History

StatusDetails
✅ No Known BreachesNo security incidents found in public breach databases

Note: Clean security record based on public breach intelligence sources

⚠️ Inherent Risk Consideration

Data Sensitivity: This application stores sensitive data:

  • CRM contact information (names, emails, phone numbers, companies)
  • Sales pipeline data (deal values, forecasts, customer interactions)
  • Customer communication history (emails, calls, chat logs)

Risk Level: HIGH - Contains personally identifiable information (PII)

Compliance Requirements:

  • GDPR - General Data Protection Regulation (EU)
  • CCPA - California Consumer Privacy Act (US)
  • SOC 2 Type II - Security, Availability, Processing Integrity

Compliance & Certifications

1
Active
0
Pending
5
Not Certified

AI Integration Security Assessment

Industry-first assessment evaluating whether CaptivateIQ is safe and ready for AI agent integration. Covers AI security controls and readiness infrastructure for Anthropic's Model Context Protocol (MCP).

AI Integration Security

Industry-first assessment for AI agent safety

F
GRADE
Critical
4.5
AI Security Score
🔐Authentication
0
🛡️Access Control
0
👁️Observability
30
🔒Data Privacy
0
📊Confidence Score
87%
HIGH_RISK

Excellent Security Features

  • Has an Open API available for custom integrations
  • Dedicated Security Policy page shows security awareness
  • SOX Compliance mentioned as a solution offering (though not API-specific)

⚠️Security Gaps & Recommendations

  • No oauth scopes
  • No token expiration
  • No token rotation
  • No service accounts
  • No mfa enforcement
  • No pii redaction
  • No training opt out
  • No data residency
  • No gdpr compliance
  • No read only tokens
ℹ️

AI Integration Security evaluates whether CaptivateIQ is safe for AI agent access. This assessment considers authentication strength, access controls, observability capabilities, and data privacy protections when APIs are accessed by AI systems like Claude Code, GitHub Copilot, or custom AI agents.

AI Readiness Assessment

Evaluates readiness for AI agent integration

F
GRADE
Critical
35.0
AI Readiness Score
🔌
MCP Server Availability(40% weight)

Official or community MCP server support

50
👨‍💻
Developer Experience(30% weight)

API docs, SDKs, code examples

0
📚
Documentation Quality(30% weight)

API reference, auth flows, error handling

50

MCP Server Available

community

CaptivateIQ supports Anthropic's Model Context Protocol (MCP) for secure AI agent integration.

View MCP Server

💡Recommendations

  • ⚠️ Official MCP server not found. Best alternative: https://github.com/datadog/dd-trace-py/issues (Trust: 60/100)
  • ⚠️ ⚠️ Use with caution - review code before use
  • ❌ Poor AI readiness - not recommended for AI workflows
📊Confidence Score
90%
🕐Last Verified
10/21/2025
ℹ️

AI Readiness measures whether CaptivateIQprovides the infrastructure and developer resources necessary for secure AI agent integration. High readiness indicates official MCP server support, comprehensive API documentation, and developer-friendly tools.

API Intelligence

Production-ready code examples for security operations, extracted from official CaptivateIQ API documentation using LLM analysis. Copy and paste these examples directly into your automation workflows.

API Intelligence

Incomplete

API intelligence structure found but no operations extracted. May require manual review.

Incomplete API Intelligence

Our automated extraction found API documentation but couldn't extract specific operations. This may require manual review or vendor assistance.

View Vendor Documentation

AI-Powered Stakeholder Decision Analysis

LLM-generated security perspectives tailored to CISO, CFO, CTO, and Legal stakeholder needs. All analysis is grounded in verified API data with zero fabrication.

Security Posture & Operational Capabilities

Comprehensive assessment of CaptivateIQ's security posture, operational maturity, authentication capabilities, security automation APIs, and breach intelligence.

🏢

Operational Maturity

Support, SLAs, and documentation quality

Support Channels

💬
Live Chat
🎯

SLA Commitment

Guaranteed Uptime

Documentation Quality

60% • Good
🤖

Security Automation APIs

Programmatic user management, data operations, and security controls

🛡️

No Known Breaches

CaptivateIQ has no publicly disclosed security breaches in our database.

Clean Security Record

Frequently Asked Questions

Common questions about CaptivateIQ

CaptivateIQ price negotiation FAQs Managed Services pricing varies by tier, with Silver costing $8,000 for 50 hours and Gold costing $18,000 for 100 hours. A hybrid approach of purchasing Silver and s

Source: Search insights from Google, Bing

Overall, my experience with CaptivateIQ has been positive. The platform has streamlined our commission process, making it easier to manage complex plans, reduce manual errors, and respond quickly to c

Source: Search insights from Google, Bing

How does CaptivateIQ work? CaptivateIQ helps companies automate and optimize their commission calculations. By integrating with your sales tools and data sources, it streamlines the process, making it

Source: Search insights from Google, Bing

Why Trust Our Sales Commission Software Reviews?

Source: Search insights from Google, Bing

Compare with Alternatives

How does CaptivateIQ stack up against similar applications in Sales & CRM? Click column headers to sort by different criteria.

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Score
Grade
AI 🤖
Action
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C+N/AView
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D+4.5
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D+N/AView
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D+N/AView
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DN/AView
30
DN/AView
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FN/AView
💡

Security Comparison Insight

4 alternative(s) have higher overall security scores. Review the comparison to understand security tradeoffs for your specific requirements.