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Agile CRM Security Assessment

Sales & CRM

Integrate marketing automation with CRM, social suite, telephony, and web analytics.

Data: 6/8(75%)
HIGH Friction
SECURITY VERIFIED • SAASPOSTURE • JAN 2026
C
Top 50%
Agile CRM logoAgile CRM
SaaS Posture Assessment

9-Dimension Security Framework

Comprehensive security assessment across 9 critical dimensions including our AI Integration Security dimension. Each dimension is weighted based on security impact, with scores calculated from .
46
Overall Score
Weighted average across all dimensions
C+
Security Grade
Top 50%
52% confidence

Identity & Access Management

A
Score:0
Weight:33%
Grade:A (Top 10%)

API Security

B
Score:0
Weight:14%
Grade:B (Top 25%)

AI Integration Security

NEW
N/A
Score:0
Weight:12%
Grade:N/A

Infrastructure Security

D
Score:0
Weight:14%
Grade:D (Below Avg)

Data Protection

F
Score:0
Weight:10%
Grade:F (Critical)

Vulnerability Management

A+
Score:0
Weight:3%
Grade:A+ (Top 5%)

Breach History

A+
Score:0
Weight:1%
Grade:A+ (Top 5%)

Incident Response

A
Score:0
Weight:1%
Grade:A (Top 10%)
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AI Integration Security Assessment (9th Dimension)

Assess whether SaaS applications are safe for AI agent integration using Anthropic's Model Context Protocol (MCP) standards. Identify Shadow AI risks before they become breaches and make safer AI tool decisions than your competitors.

Last updated: January 16, 2026 at 05:57 AM

Assessment Transparency

See exactly what data backs this security assessment

Data Coverage

6/8 security categories assessed

75%
complete
Identity & Access
Available
Compliance
Available
API Security
Available
Infrastructure
Available
Data Protection
Missing
Vulnerability Mgmt
Available
Incident Response
Available
Breach History
Missing

Score based on 6 of 8 categories. Missing categories could not be assessed due to lack of public data or vendor restrictions.

Evaluation Friction

HIGH
Estimated: 4+ weeks
0% public documentation accessibility

Evaluation friction estimates how long it typically takes to fully evaluate this vendor's security practices, from initial contact to complete assessment.

26 data sources successful

Transparency indicators show data completeness and vendor accessibility

Comprehensive Security Analysis

In-depth assessment with detailed recommendations

Security Analysis

Executive Summary

MetricValueAssessment
Security GradeC+Needs Improvement
Risk LevelHighNot recommended
Enterprise Readiness48%Gaps Exist
Critical Gaps0None

Security Assessment

CategoryScoreStatusAction Required
🟢 Breach History100/100excellentMaintain current controls
🟡 Vulnerability Management85/100goodMaintain current controls
🟠 Identity & Access Management60/100needs_improvementMonitor and improve gradually
🟠 Incident Response60/100needs_improvementMonitor and improve gradually
🟠 API Security50/100needs_improvementAdd rate limiting and authentication
🟠 Infrastructure Security30/100needs_improvementReview and enhance controls
🟠 Data Protection20/100needs_improvementImplement encryption at rest, TLS/HTTPS, and 1 more

Overall Grade: C+ (46/100)

Critical Security Gaps

GapSeverityBusiness ImpactRecommendation
🟢 No dedicated security documentation pageLOWExtended due diligence processRequest security whitepaper or public audit reports

Total Gaps Identified: 1 | Critical/High Priority: 0

Compliance Status

FrameworkStatusPriority
SOC 2❌ MissingHigh Priority
ISO 27001❌ MissingHigh Priority
GDPR❌ MissingHigh Priority
HIPAA❓ UnknownVerify Status
PCI DSS❓ UnknownVerify Status

Warning: No compliance certifications verified. Extensive due diligence required.

Operational Excellence

MetricStatusDetails
Status Page✅ Availablehttps://status.agilecrm.com
Documentation Quality⚠️ 7/10python, javascript, java, ruby, php, c#, go
SLA Commitment✅ PublishedFormal SLA available
API Versioning✅ YesBreaking changes managed
Support Channelsℹ️ 2 channelsPhone, Chat

Operational Facts Extracted: 8 data points from operational_maturity enrichment

Integration Requirements

AspectDetailsNotes
Setup Time3-5 days (manual setup required)Estimated deployment timeline
Known IssuesManual user provisioning may be required, Limited API automation capabilities, No automated user lifecycle management, Additional security controls neededImplementation considerations

Authentication Capabilities

MethodTier RequirementEvidence Source
❌ OAuth 2.0All Tiersauth_discovery (90% confidence)
✅ SSO (SAML/OAuth)Enterprisesso_discovery (90% confidence)

Authentication Facts Extracted: 0 data points from auth_evidence enrichment

⚠️ Inherent Risk Consideration

Data Sensitivity: This application stores sensitive data:

  • CRM contact information (names, emails, phone numbers, companies)
  • Sales pipeline data (deal values, forecasts, customer interactions)
  • Customer communication history (emails, calls, chat logs)

Risk Level: HIGH - Contains personally identifiable information (PII)

Compliance Requirements:

  • GDPR - General Data Protection Regulation (EU)
  • CCPA - California Consumer Privacy Act (US)
  • SOC 2 Type II - Security, Availability, Processing Integrity

Compliance & Certifications

0
Active
0
Pending
6
Not Certified

API Intelligence

Transparency indicators showing API availability and access requirements for Agile CRM.

API Intelligence

Incomplete

API intelligence structure found but no operations extracted. May require manual review.

Incomplete API Intelligence

Our automated extraction found API documentation but couldn't extract specific operations. This may require manual review or vendor assistance.

View Vendor Documentation

AI-Powered Stakeholder Decision Analysis

LLM-generated security perspectives tailored to CISO, CFO, CTO, and Legal stakeholder needs. All analysis is grounded in verified API data with zero fabrication.

Security Posture & Operational Capabilities

Comprehensive assessment of Agile CRM's security posture, operational maturity, authentication capabilities, security automation APIs, and breach intelligence.

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Operational Maturity

Support, SLAs, and documentation quality

Support Channels

📞
Phone Support
💬
Live Chat

Documentation Quality

70% • Good
🔐

Authentication Data Not Yet Assessed

We haven't collected authentication and authorization data for Agile CRM yet.

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Security Automation APIs

Programmatic user management, data operations, and security controls

Frequently Asked Questions

Common questions about Agile CRM

Agile methodologies allow CRM project teams to respond quickly to changes in customer requirements or market conditions. By breaking down the project into smaller, manageable increments, teams can del

Source: Search insights from Google, Bing

Agile CRM is free for ten users. With a complete feature set for sales and marketing, you can do so much more with a small team. Customize your dashboard, share data, launch your first campaign and in

Source: Search insights from Google, Bing

Small businesses/teams: $10-$30 per user, per month. Medium businesses/teams: $60-$100 per user, per month. Larger businesses/teams: $150 per user, per month, to $1,000+ per month.

Source: Search insights from Google, Bing

Agile CRM Revenue In 2020, Agile CRM's revenue reached $2.7M . Since its launch in 2013, Agile CRM has shown consistent revenue growth, reflecting its expanding user base and increasing adoption acros

Source: Search insights from Google, Bing

Compare with Alternatives

How does Agile CRM stack up against similar applications in Sales & CRM? Click column headers to sort by different criteria.

Application
Score
Grade
AI 🤖
Action
Agile CRMCurrent
46🏆
C+N/A
42
CN/AView
38
D+N/AView
38
D+N/AView
34
DN/AView
30
DN/AView
27
FN/AView
💡

Security Comparison Insight

Agile CRM has the highest security score (46/100) among these alternatives. Strong choice for security-conscious organizations.