People.ai Security Assessment
Sales & CRM
Salesforce is a great CRM, but for users who have to update data on Salesforce regularly, it can be extremely time consuming and frustrating to use. That’s why we built PeopleGlass by People.ai - a CRM interaction layer that’s meant to help users stay productive and save time. We designed each feature with the end users in mind, which means speed, efficiency, and usability. PeopleGlass by People.ai combines custom sheets, forms, hotkeys, a command line interface, and more into one clean and vers
9-Dimension Security Framework
Identity & Access Management
Compliance & Certification
AI Integration Security
NEWAPI Security
Infrastructure Security
Data Protection
Vulnerability Management
Breach History
Incident Response
AI Integration Security Assessment (9th Dimension)
Assess whether SaaS applications are safe for AI agent integration using Anthropic's Model Context Protocol (MCP) standards. Identify Shadow AI risks before they become breaches and make safer AI tool decisions than your competitors.
Last updated: January 16, 2026 at 05:56 AM
Assessment Transparency
See exactly what data backs this security assessment
Data Coverage
7/8 security categories assessed
Score based on 7 of 8 categories. Missing categories could not be assessed due to lack of public data or vendor restrictions.
Evaluation Friction
Evaluation friction estimates how long it typically takes to fully evaluate this vendor's security practices, from initial contact to complete assessment.
Security Documentation
These documents were discovered during automated assessment and may contain additional security information not reflected in the score.
Transparency indicators show data completeness and vendor accessibility
AI Integration Security
🔒 9th DimensionAssess whether People.ai is safe for AI agent integration. Identify Shadow AI risks before they become breaches using Anthropic's Model Context Protocol (MCP) standards.
AI Readiness
Infrastructure for AI integration
AI Security
Safety controls for AI agents
Comprehensive Security Analysis
In-depth assessment with detailed recommendations
Security Analysis
Executive Summary
| Metric | Value | Assessment |
|---|---|---|
| Security Grade | D | Needs Improvement |
| Risk Level | High | Not recommended |
| Enterprise Readiness | 42% | Gaps Exist |
| Critical Gaps | 0 | None |
Security Assessment
| Category | Score | Status | Action Required |
|---|---|---|---|
| 🟢 Breach History | 100/100 | excellent | Maintain current controls |
| 🟡 Vulnerability Management | 85/100 | good | Maintain current controls |
| 🟠 Incident Response | 60/100 | needs_improvement | Monitor and improve gradually |
| 🟠 API Security | 50/100 | needs_improvement | Add rate limiting and authentication |
| 🟠 Data Protection | 40/100 | needs_improvement | Implement encryption at rest, TLS/HTTPS, and 1 more |
| 🟠 Infrastructure Security | 30/100 | needs_improvement | Review and enhance controls |
| 🟠 Identity & Access Management | 25/100 | needs_improvement | URGENT: Implement compensating controls immediately |
| 🟠 Compliance & Certification | 5/100 | needs_improvement | Review and enhance controls |
Overall Grade: D (30/100)
Critical Security Gaps
| Gap | Severity | Business Impact | Recommendation |
|---|---|---|---|
| 🟡 No public security documentation or audit reports | MEDIUM | 40-80 hours of security assessment overhead | Request security audit reports (SOC 2, pen tests) and security whitepaper |
Total Gaps Identified: 1 | Critical/High Priority: 0
Compliance Status
| Framework | Status | Priority |
|---|---|---|
| SOC 2 | ❌ Missing | High Priority |
| ISO 27001 | ❌ Missing | High Priority |
| GDPR | ❌ Missing | High Priority |
| HIPAA | ❓ Unknown | Verify Status |
| PCI DSS | ❓ Unknown | Verify Status |
Warning: No compliance certifications verified. Extensive due diligence required.
Operational Excellence
| Metric | Status | Details |
|---|---|---|
| Status Page | ✅ Available | https://status.people.ai |
| Documentation Quality | ❌ 0/10 | No SDKs |
| SLA Commitment | ✅ Published | Formal SLA available |
| API Versioning | ✅ Yes | Breaking changes managed |
| Support Channels | ℹ️ 2 channels | Email, Chat |
Operational Facts Extracted: 6 data points from operational_maturity enrichment
Integration Requirements
| Aspect | Details | Notes |
|---|---|---|
| Setup Time | 3-5 days (manual setup required) | Estimated deployment timeline |
| Known Issues | Manual user provisioning may be required, Limited API automation capabilities, No automated user lifecycle management, Additional security controls needed | Implementation considerations |
⚠️ Inherent Risk Consideration
Data Sensitivity: This application stores sensitive data:
- CRM contact information (names, emails, phone numbers, companies)
- Sales pipeline data (deal values, forecasts, customer interactions)
- Customer communication history (emails, calls, chat logs)
Risk Level: HIGH - Contains personally identifiable information (PII)
Compliance Requirements:
- GDPR - General Data Protection Regulation (EU)
- CCPA - California Consumer Privacy Act (US)
- SOC 2 Type II - Security, Availability, Processing Integrity
Compliance & Certifications
AI Integration Security Assessment
Industry-first assessment evaluating whether People.ai is safe and ready for AI agent integration. Covers AI security controls and readiness infrastructure for Anthropic's Model Context Protocol (MCP).
AI Integration Security
Industry-first assessment for AI agent safety
✅Excellent Security Features
- ●Does not store copies of user data - all data lives on Salesforce instance
- ●Tracks only metadata (field names) not actual data values
- ●Supports third-party authentication providers like Okta
⚠️Security Gaps & Recommendations
- ●No oauth scopes
- ●No token expiration
- ●No token rotation
- ●No service accounts
- ●No pii redaction
- ●No training opt out
- ●No data residency
- ●No gdpr compliance
- ●No read only tokens
- ●No action restrictions
AI Integration Security evaluates whether People.ai is safe for AI agent access. This assessment considers authentication strength, access controls, observability capabilities, and data privacy protections when APIs are accessed by AI systems like Claude Code, GitHub Copilot, or custom AI agents.
AI Readiness Assessment
Evaluates readiness for AI agent integration
Official or community MCP server support
API docs, SDKs, code examples
API reference, auth flows, error handling
MCP Server Available
communityPeople.ai supports Anthropic's Model Context Protocol (MCP) for secure AI agent integration.
View MCP Server💡Recommendations
- →⚠️ Official MCP server not found. Best alternative: https://github.com/modelcontextprotocol/servers (Trust: 50/100)
- →⚠️ ⚠️ Use with caution - review code before use
- →⚠️ Limited AI capabilities - consider alternatives
AI Readiness measures whether People.aiprovides the infrastructure and developer resources necessary for secure AI agent integration. High readiness indicates official MCP server support, comprehensive API documentation, and developer-friendly tools.
API Intelligence
Transparency indicators showing API availability and access requirements for People.ai.
API Intelligence
API intelligence structure found but no operations extracted. May require manual review.
Incomplete API Intelligence
Our automated extraction found API documentation but couldn't extract specific operations. This may require manual review or vendor assistance.
View Vendor DocumentationAI-Powered Stakeholder Decision Analysis
LLM-generated security perspectives tailored to CISO, CFO, CTO, and Legal stakeholder needs. All analysis is grounded in verified API data with zero fabrication.
Security Posture & Operational Capabilities
Comprehensive assessment of People.ai's security posture, operational maturity, authentication capabilities, security automation APIs, and breach intelligence.
Operational Maturity
Support, SLAs, and documentation quality
Support Channels
Resources
Security Automation APIs
Programmatic user management, data operations, and security controls
Frequently Asked Questions
Common questions about People.ai
With Postman, you can: Automatically generate API documentation: Postman enables users to automatically generate API documentation for any OpenAPI 3.0 definition, as well as for any collection they create.
Source: Search insights from Google, Bing
Writing API documentation is crucial for ensuring that developers can effectively use a platform's tools and services. The best person to write this documentation is often someone with a deep understanding of both the technical aspects of the API and the needs of its end users.
Source: Search insights from Google, Bing
From Swagger to Apidog, these API documentation generators are tools that automatically generate documentation for API. API documentation serves as more than just code explanations; it acts as a bridge for communication between developers and developers, as well as developers and users.
Source: Search insights from Google, Bing
Compare with Alternatives
How does People.ai stack up against similar applications in Sales & CRM? Click column headers to sort by different criteria.
| Application | Overall ScoreScore↓ | Grade | AI Security 🤖AI 🤖⇅ | Action |
|---|---|---|---|---|
46/100🏆 | C+ | N/A | View ProfileView | |
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34/100 | D | N/A | View ProfileView | |
People.aiCurrent | 30/100 | D | 35/100 | |
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27/100 | F | N/A | View ProfileView |
Security Comparison Insight
12 alternative(s) have higher overall security scores. Review the comparison to understand security tradeoffs for your specific requirements.