LeadSquared Security Assessment
Sales & CRM
LeadSquared is a new-age SaaS CRM platform that provides end-to-end sales, marketing, and onboarding automation solutions.
9-Dimension Security Framework
Identity & Access Management
Compliance & Certification
AI Integration Security
NEWAPI Security
Infrastructure Security
Data Protection
Vulnerability Management
Breach History
Incident Response
AI Integration Security Assessment (9th Dimension)
Assess whether SaaS applications are safe for AI agent integration using Anthropic's Model Context Protocol (MCP) standards. Identify Shadow AI risks before they become breaches and make safer AI tool decisions than your competitors.
Last updated: January 16, 2026 at 05:53 AM
Assessment Transparency
See exactly what data backs this security assessment
Data Coverage
6/8 security categories assessed
Score based on 6 of 8 categories. Missing categories could not be assessed due to lack of public data or vendor restrictions.
Evaluation Friction
Evaluation friction estimates how long it typically takes to fully evaluate this vendor's security practices, from initial contact to complete assessment.
Security Documentation
These documents were discovered during automated assessment and may contain additional security information not reflected in the score.
Transparency indicators show data completeness and vendor accessibility
AI Integration Security
🔒 9th DimensionAssess whether LeadSquared is safe for AI agent integration. Identify Shadow AI risks before they become breaches using Anthropic's Model Context Protocol (MCP) standards.
AI Readiness
Infrastructure for AI integration
AI Security
Safety controls for AI agents
Comprehensive Security Analysis
In-depth assessment with detailed recommendations
Security Analysis
Executive Summary
| Metric | Value | Assessment |
|---|---|---|
| Security Grade | B+ | Needs Improvement |
| Risk Level | Medium-High | Executive approval required |
| Enterprise Readiness | 53% | Gaps Exist |
| Critical Gaps | 0 | None |
Security Assessment
| Category | Score | Status | Action Required |
|---|---|---|---|
| 🟢 Breach History | 100/100 | excellent | Maintain current controls |
| 🟡 Data Protection | 85/100 | good | Maintain current controls |
| 🟡 Vulnerability Management | 85/100 | good | Maintain current controls |
| 🟡 API Security | 80/100 | good | Maintain current controls |
| 🟡 Identity & Access Management | 75/100 | good | Monitor and improve gradually |
| 🟠 Incident Response | 60/100 | needs_improvement | Monitor and improve gradually |
| 🟠 Infrastructure Security | 30/100 | needs_improvement | Review and enhance controls |
| 🟠 Compliance & Certification | 10/100 | needs_improvement | Review and enhance controls |
Overall Grade: B+ (58/100)
Critical Security Gaps
| Gap | Severity | Business Impact | Recommendation |
|---|---|---|---|
| 🟡 No public security documentation or audit reports | MEDIUM | 40-80 hours of security assessment overhead | Request security audit reports (SOC 2, pen tests) and security whitepaper |
Total Gaps Identified: 1 | Critical/High Priority: 0
Compliance Status
| Framework | Status | Priority |
|---|---|---|
| SOC 2 | ❌ Missing | High Priority |
| ISO 27001 | ❌ Missing | High Priority |
| GDPR | ❌ Missing | High Priority |
| HIPAA | ❓ Unknown | Verify Status |
| PCI DSS | ❓ Unknown | Verify Status |
Warning: No compliance certifications verified. Extensive due diligence required.
Operational Excellence
| Metric | Status | Details |
|---|---|---|
| Status Page | ❌ Not Found | N/A |
| Documentation Quality | ❌ 0/10 | No SDKs |
| SLA Commitment | ❌ None | No public SLA |
| API Versioning | ⚠️ None | No version control |
| Support Channels | ℹ️ 0 channels |
Operational Facts Extracted: 2 data points from operational_maturity enrichment
Integration Requirements
| Aspect | Details | Notes |
|---|---|---|
| Setup Time | 3-5 days (manual setup required) | Estimated deployment timeline |
| Known Issues | Manual user provisioning may be required, Limited API automation capabilities, No automated user lifecycle management, Additional security controls needed | Implementation considerations |
Authentication Capabilities
| Method | Tier Requirement | Evidence Source |
|---|---|---|
| ✅ SSO (SAML/OAuth) | Enterprise | sso_discovery (90% confidence) |
Authentication Facts Extracted: 0 data points from auth_evidence enrichment
⚠️ Inherent Risk Consideration
Data Sensitivity: This application stores sensitive data:
- CRM contact information (names, emails, phone numbers, companies)
- Sales pipeline data (deal values, forecasts, customer interactions)
- Customer communication history (emails, calls, chat logs)
Risk Level: HIGH - Contains personally identifiable information (PII)
Compliance Requirements:
- GDPR - General Data Protection Regulation (EU)
- CCPA - California Consumer Privacy Act (US)
- SOC 2 Type II - Security, Availability, Processing Integrity
Compliance & Certifications
AI Integration Security Assessment
Industry-first assessment evaluating whether LeadSquared is safe and ready for AI agent integration. Covers AI security controls and readiness infrastructure for Anthropic's Model Context Protocol (MCP).
AI Integration Security
Industry-first assessment for AI agent safety
✅Excellent Security Features
- ●Two-factor authentication can be mandated for all users or configured at the individual user level. With 2FA, you'll need to provide another form of authentication (a One-Time Password or OTP) in addition to your username and password.
- ●Region specific URLs: U.S.A. https://us11.leadsquared.com, India https://in21.leadsquared.com, Singapore https://run.leadsquared.com, Ireland https://ir31.leadsquared.com, Jakarta https://id51.leadsquared.com
- ●These settings enable you to meet the privacy requirements of your end users and comply with data protection regulations such as GDPR. Personal Data Protection - Give leads the ability to access, update and delete their personal data.
- ●Permission templates give you granular level control over leads, activities and tasks. In addition, they let you control access to features like imports, exports, API, dashboards and reports. APIs available for Create, Apply, Get, and Overwrite Permission Templates.
- ●User Roles - Each LeadSquared user role comes with its own set of restrictions for accessing features and data. Sales Groups - By default, sales users can only view their own leads. Permission Templates - give you granular level control over leads, activities and tasks.
- ●Webhooks - Use webhooks to subscribe to events (lead create, task update, user create, etc.) in your LeadSquared account.
- ●AICPA SOC 2 - Covers the security, availability, processing integrity, confidentiality, and privacy of service providers
- ●SOC 2 Type II certified with ISO 27001:2022
- ●Comprehensive GDPR compliance with personal data protection settings
- ●Field-level encryption with BYOK support via AWS KMS
⚠️Security Gaps & Recommendations
- ●No oauth scopes
- ●No token expiration
- ●No token rotation
- ●No service accounts
- ●No read only tokens
- ●No ai attribution
- ●No documented token expiration or rotation mechanisms
- ●No read-only API tokens available
- ●No AI/bot-specific service accounts
AI Integration Security evaluates whether LeadSquared is safe for AI agent access. This assessment considers authentication strength, access controls, observability capabilities, and data privacy protections when APIs are accessed by AI systems like Claude Code, GitHub Copilot, or custom AI agents.
AI Readiness Assessment
Evaluates readiness for AI agent integration
Official or community MCP server support
API docs, SDKs, code examples
API reference, auth flows, error handling
MCP Server Available
communityLeadSquared supports Anthropic's Model Context Protocol (MCP) for secure AI agent integration.
View MCP Server💡Recommendations
- →⚠️ Official MCP server not found. Best alternative: https://github.com/NginxProxyManager/nginx-proxy-manager/issues/3512 (Trust: 40/100)
- →⚠️ ⚠️ Use with caution - review code before use
- →❌ Poor AI readiness - not recommended for AI workflows
AI Readiness measures whether LeadSquaredprovides the infrastructure and developer resources necessary for secure AI agent integration. High readiness indicates official MCP server support, comprehensive API documentation, and developer-friendly tools.
API Intelligence
Transparency indicators showing API availability and access requirements for LeadSquared.
API Intelligence
API intelligence structure found but no operations extracted. May require manual review.
Incomplete API Intelligence
Our automated extraction found API documentation but couldn't extract specific operations. This may require manual review or vendor assistance.
View Vendor DocumentationAI-Powered Stakeholder Decision Analysis
LLM-generated security perspectives tailored to CISO, CFO, CTO, and Legal stakeholder needs. All analysis is grounded in verified API data with zero fabrication.
Security Posture & Operational Capabilities
Comprehensive assessment of LeadSquared's security posture, operational maturity, authentication capabilities, security automation APIs, and breach intelligence.
Operational Data Not Yet Assessed
We haven't collected operational maturity data for LeadSquared yet.
Authentication Data Not Yet Assessed
We haven't collected authentication and authorization data for LeadSquared yet.
Security Automation APIs
Programmatic user management, data operations, and security controls
Compare with Alternatives
How does LeadSquared stack up against similar applications in Sales & CRM? Click column headers to sort by different criteria.
| Application | Overall ScoreScore↓ | Grade | AI Security 🤖AI 🤖⇅ | Action |
|---|---|---|---|---|
LeadSquaredCurrent | 58/100🏆 | B+ | 70.8/100 | |
46/100 | C+ | N/A | View ProfileView | |
38/100 | D+ | N/A | View ProfileView | |
38/100 | D+ | N/A | View ProfileView | |
34/100 | D | N/A | View ProfileView | |
30/100 | D | N/A | View ProfileView | |
27/100 | F | N/A | View ProfileView |
Security Comparison Insight
LeadSquared has the highest security score (58/100) among these alternatives. Strong choice for security-conscious organizations.