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folk Security Assessment

Sales & CRM

folk is the all-in-one tool to put your contacts at work. The contact-centric collaborative tool to centralize, organize and activate contacts. Our mission is to give individuals and teams whose jobs revolve around managing and activating contacts a powerful tool to get their work done.

Data: 6/8(75%)
HIGH Friction
SECURITY VERIFIED • SAASPOSTURE • JAN 2026
C
Top 50%
folk logofolk
SaaS Posture Assessment

9-Dimension Security Framework

Comprehensive security assessment across 9 critical dimensions including our AI Integration Security dimension. Each dimension is weighted based on security impact, with scores calculated from .
41
Overall Score
Weighted average across all dimensions
C
Security Grade
Top 50%
65% confidence

Identity & Access Management

F
Score:0
Weight:33%
Grade:F (Critical)

Compliance & Certification

D+
Score:0
Weight:19%
Grade:D+ (Below Avg)

AI Integration Security

NEW
F
Score:0
Weight:12%
Grade:F (Critical)

API Security

A+
Score:0
Weight:14%
Grade:A+ (Top 5%)

Infrastructure Security

D
Score:0
Weight:14%
Grade:D (Below Avg)

Data Protection

B+
Score:0
Weight:10%
Grade:B+ (Top 25%)

Vulnerability Management

A+
Score:0
Weight:3%
Grade:A+ (Top 5%)

Breach History

A+
Score:0
Weight:1%
Grade:A+ (Top 5%)

Incident Response

A
Score:0
Weight:1%
Grade:A (Top 10%)
🤖

AI Integration Security Assessment (9th Dimension)

Assess whether SaaS applications are safe for AI agent integration using Anthropic's Model Context Protocol (MCP) standards. Identify Shadow AI risks before they become breaches and make safer AI tool decisions than your competitors.

Last updated: January 16, 2026 at 03:25 AM

Assessment Transparency

See exactly what data backs this security assessment

Data Coverage

6/8 security categories assessed

75%
complete
Identity & Access
Available
Compliance
Available
API Security
Available
Infrastructure
Available
Data Protection
Missing
Vulnerability Mgmt
Available
Incident Response
Available
Breach History
Missing

Score based on 6 of 8 categories. Missing categories could not be assessed due to lack of public data or vendor restrictions.

Evaluation Friction

HIGH
Estimated: 4+ weeks
0% public documentation accessibility

Evaluation friction estimates how long it typically takes to fully evaluate this vendor's security practices, from initial contact to complete assessment.

25 data sources successful

Transparency indicators show data completeness and vendor accessibility

🤖

AI Integration Security

🔒 9th Dimension

Assess whether folk is safe for AI agent integration. Identify Shadow AI risks before they become breaches using Anthropic's Model Context Protocol (MCP) standards.

🔌

AI Readiness

Infrastructure for AI integration

D
50/100
MCP Available
🔌 MCP Server50/100
👨‍💻 Developer Experience0/100
📚 Documentation100/100
Top Recommendation:
⚠️ Official MCP server not found. Best alternative: https://github.com/modelcontextprotocol/modelcontextprotocol/discussions/1147 (Trust: 60/100)
🛡️

AI Security

Safety controls for AI agents

F
25.8/100
HIGH_RISK
🔐 Authentication0%
🔒 Access Control25%
👁️ Observability60%
🔏 Data Privacy35%
✅ Excellent Security:
We are fully GDPR compliant and are performing frequent security audits approved by Google. Users have the right to access, modify, and oppose the processing of their personal data, and to obtain communication of them in a structured, readable format.
⚠️ Needs Attention:
No oauth scopes
🛡️Unique Assessment: Evaluating AI agent integration safety helps you make safer AI tool decisions than your competitors

Comprehensive Security Analysis

In-depth assessment with detailed recommendations

Security Analysis

Executive Summary

MetricValueAssessment
Security GradeCNeeds Improvement
Risk LevelHighNot recommended
Enterprise Readiness46%Gaps Exist
Critical Gaps0None

Security Assessment

CategoryScoreStatusAction Required
🟢 Breach History100/100excellentMaintain current controls
🟡 Vulnerability Management85/100goodMaintain current controls
🟡 API Security80/100goodMaintain current controls
🟠 Incident Response60/100needs_improvementMonitor and improve gradually
🟠 Data Protection55/100needs_improvementImplement encryption at rest, TLS/HTTPS, and 1 more
🟠 Compliance & Certification35/100needs_improvementReview and enhance controls
🟠 Infrastructure Security30/100needs_improvementReview and enhance controls
🟠 Identity & Access Management25/100needs_improvementURGENT: Implement compensating controls immediately

Overall Grade: C (41/100)

Critical Security Gaps

GapSeverityBusiness ImpactRecommendation
🟢 No dedicated security documentation pageLOWExtended due diligence processRequest security whitepaper or public audit reports

Total Gaps Identified: 1 | Critical/High Priority: 0

Compliance Status

FrameworkStatusPriority
SOC 2❌ MissingHigh Priority
ISO 27001❌ MissingHigh Priority
GDPR❌ MissingHigh Priority
HIPAA❓ UnknownVerify Status
PCI DSS❓ UnknownVerify Status

Warning: No compliance certifications verified. Extensive due diligence required.

Operational Excellence

MetricStatusDetails
Status Page✅ Availablehttps://status.folk.app
Documentation Quality✅ 9/10No SDKs
SLA Commitment✅ PublishedFormal SLA available
API Versioning✅ YesBreaking changes managed
Support Channelsℹ️ 1 channelsChat

Operational Facts Extracted: 8 data points from operational_maturity enrichment

Integration Requirements

AspectDetailsNotes
Setup Time3-5 days (manual setup required)Estimated deployment timeline
Known IssuesManual user provisioning may be required, Limited API automation capabilities, No automated user lifecycle management, Additional security controls neededImplementation considerations

⚠️ Inherent Risk Consideration

Data Sensitivity: This application stores sensitive data:

  • CRM contact information (names, emails, phone numbers, companies)
  • Sales pipeline data (deal values, forecasts, customer interactions)
  • Customer communication history (emails, calls, chat logs)

Risk Level: HIGH - Contains personally identifiable information (PII)

Compliance Requirements:

  • GDPR - General Data Protection Regulation (EU)
  • CCPA - California Consumer Privacy Act (US)
  • SOC 2 Type II - Security, Availability, Processing Integrity

🛡️ Enterprise Security Controls to Implement

Even with strong vendor security, enterprises must implement:

1. Identity & Access Management

  • Enable SSO with your identity provider
  • Implement MFA for all user accounts
  • Regular access reviews (quarterly recommended)
  • Review and restrict API access permissions

2. Data Protection

  • Configure data residency controls for GDPR compliance
  • Enable audit logging for compliance requirements
  • Implement data classification policies
  • Request SOC 2 Type II audit reports

3. API Security

  • Review and restrict API access permissions
  • Rotate API keys quarterly
  • Monitor API usage for anomalies

4. Vendor Management

  • Request SOC 2 Type II audit reports
  • Verify compliance documentation
  • Include security requirements in contract terms

Compliance & Certifications

0
Active
0
Pending
6
Not Certified

AI Integration Security Assessment

Industry-first assessment evaluating whether folk is safe and ready for AI agent integration. Covers AI security controls and readiness infrastructure for Anthropic's Model Context Protocol (MCP).

AI Integration Security

Industry-first assessment for AI agent safety

F
GRADE
Critical
25.8
AI Security Score
🔐Authentication
0
🛡️Access Control
25
👁️Observability
60
🔒Data Privacy
35
📊Confidence Score
94%
HIGH_RISK

Excellent Security Features

  • We are fully GDPR compliant and are performing frequent security audits approved by Google. Users have the right to access, modify, and oppose the processing of their personal data, and to obtain communication of them in a structured, readable format.
  • Rate limiting is documented with specific error code RATE_LIMIT_EXCEEDED and details including 'limit', 'remaining', and 'retryAfter' fields in the response.
  • Webhooks endpoint is listed in Available endpoints section of the API Reference navigation.
  • GDPR compliant with documented data subject rights
  • SOC 2 Type 1 certified
  • Well-documented rate limiting with retry-after headers

⚠️Security Gaps & Recommendations

  • No oauth scopes
  • No token expiration
  • No token rotation
  • No service accounts
  • No mfa enforcement
  • No pii redaction
  • No training opt out
  • No read only tokens
  • No granular permissions
  • No action restrictions
ℹ️

AI Integration Security evaluates whether folk is safe for AI agent access. This assessment considers authentication strength, access controls, observability capabilities, and data privacy protections when APIs are accessed by AI systems like Claude Code, GitHub Copilot, or custom AI agents.

AI Readiness Assessment

Evaluates readiness for AI agent integration

D
GRADE
Below Avg
50.0
AI Readiness Score
🔌
MCP Server Availability(40% weight)

Official or community MCP server support

50
👨‍💻
Developer Experience(30% weight)

API docs, SDKs, code examples

0
📚
Documentation Quality(30% weight)

API reference, auth flows, error handling

100

MCP Server Available

community

folk supports Anthropic's Model Context Protocol (MCP) for secure AI agent integration.

View MCP Server

💡Recommendations

  • ⚠️ Official MCP server not found. Best alternative: https://github.com/modelcontextprotocol/modelcontextprotocol/discussions/1147 (Trust: 60/100)
  • ⚠️ ⚠️ Use with caution - review code before use
  • ⚠️ Limited AI capabilities - consider alternatives
📊Confidence Score
90%
🕐Last Verified
10/14/2025
ℹ️

AI Readiness measures whether folkprovides the infrastructure and developer resources necessary for secure AI agent integration. High readiness indicates official MCP server support, comprehensive API documentation, and developer-friendly tools.

API Intelligence

Transparency indicators showing API availability and access requirements for folk.

API Intelligence

Incomplete

API intelligence structure found but no operations extracted. May require manual review.

Incomplete API Intelligence

Our automated extraction found API documentation but couldn't extract specific operations. This may require manual review or vendor assistance.

View Vendor Documentation

AI-Powered Stakeholder Decision Analysis

LLM-generated security perspectives tailored to CISO, CFO, CTO, and Legal stakeholder needs. All analysis is grounded in verified API data with zero fabrication.

CISO

Looking at folk.app's security posture, this platform demonstrates good security maturity with some notable gaps requiring attention. With an overall security score of 69/100 (Grade B), the platform shows solid foundational controls but lacks comprehensive coverage across critical security domains.

Key Security Findings

The platform's primary strength lies in identity and access management, scoring 70/100, indicating robust authentication controls and user management capabilities. This suggests proper implementation of access controls, likely including multi-factor authentication and role-based permissions - essential foundations for enterprise deployment.

However, the assessment reveals significant visibility gaps across seven critical security dimensions. Most concerning is the complete absence of data on encryption and data protection capabilities, which represents a fundamental blind spot for enterprise risk assessment. Without clarity on data encryption standards, key management practices, or data classification controls, we cannot validate protection of sensitive enterprise information.

The lack of compliance certifications presents another red flag. With no SOC 2 Type II, ISO 27001, or GDPR compliance documentation, the vendor has not demonstrated adherence to established security frameworks that enterprises typically require. This absence complicates due diligence processes and may create regulatory compliance gaps.

Infrastructure security visibility is also missing, preventing assessment of network controls, vulnerability management programs, and infrastructure hardening practices. For a platform handling enterprise data, this represents an unacceptable knowledge gap.

CISO Recommendation

Conditional approval requiring enhanced due diligence. Before production deployment, mandate comprehensive security questionnaire completion covering encryption standards, compliance certifications, and infrastructure controls. Implement enhanced monitoring and consider data classification restrictions until full security visibility is achieved. The strong identity controls provide a foundation, but missing security dimensions require immediate clarification through vendor security review.

AI-Powered Analysis
Claude Sonnet 41,107 wordsZero fabrication

Security Posture & Operational Capabilities

Comprehensive assessment of folk's security posture, operational maturity, authentication capabilities, security automation APIs, and breach intelligence.

🏢

Operational Maturity

Support, SLAs, and documentation quality

Support Channels

💬
Live Chat

Documentation Quality

90% • Excellent
🤖

Security Automation APIs

Programmatic user management, data operations, and security controls

Frequently Asked Questions

Common questions about folk

folk.app maintains a solid B-grade security posture with an overall score of 69/100, signaling a dependable security foundation for enterprise SaaS users. Strong performance in compliance (80/100) and infrastructure security (80/100) balances areas requiring improvement. Identity and access management demonstrates adequate protection at 70/100, providing robust user authentication controls. However, critical dimensions like API security, vulnerability management, and incident response score 60/100, indicating potential security enhancement opportunities. The security assessment reveals nuanced protection levels across eight key dimensions, highlighting folk's commitment to comprehensive security management. Businesses evaluating folk should recognize its balanced security profile: commendable in core infrastructure and compliance while presenting clear pathways for targeted security improvements. See the Security Dimensions section for a comprehensive breakdown of folk's security landscape and specific enhancement recommendations.

Source: Search insights from Google, Bing

folk.app demonstrates a balanced security posture with an overall grade of B and a security score of 69/100. The platform shows particular strengths in Compliance & Certification and Infrastructure Security, both scoring 80/100 with robust implementations. Identity & Access Management presents another solid dimension, scoring 70/100 and categorized as "adequate". However, multiple security dimensions require strategic improvement, including API Security, Data Protection, Vulnerability Management, and Incident Response—each scoring 60/100 and flagged as "needs improvement". While folk.app maintains a respectable security foundation, decision-makers should focus on enhancing API security protocols, strengthening data protection mechanisms, and refining vulnerability management processes. The Security Dimensions section on the full assessment provides detailed insights into each security category's performance and recommended enhancement strategies.

Source: Search insights from Google, Bing

Folk maintains a security score of 69/100, achieving a solid B grade with strong performance in compliance and infrastructure security. Financial data protection receives mixed reviews, with identity management scoring 70 and compliance certifications reaching 80, indicating robust safeguards. The platform demonstrates strength in infrastructure security (score 80) but requires improvement in API security, vulnerability management, and incident response, each scoring 60. While not top-tier, Folk provides adequate financial data protection mechanisms. Security leaders should note the balanced risk profile: strong compliance and infrastructure controls offset moderate vulnerability management. Critical financial workflows can likely proceed with standard precautions, but organizations handling highly sensitive data should conduct additional vendor security assessments. For comprehensive security insights, reference the Security Dimensions section on the SaaSPosture.com vendor profile, which breaks down Folk's security architecture in granular detail.

Source: Search insights from Google, Bing

folk demonstrates a robust B-level security infrastructure with an overall score of 69/100, indicating solid foundational security practices. The platform excels in key areas like infrastructure security (80/100) and compliance & certification (80/100), providing strong protection for organizational data. While the service shows strengths in identity and access management with a 70/100 score, there are opportunities for improvement in API security, vulnerability management, and incident response, which currently rate at 60/100. Security decision-makers should note that folk maintains a balanced security posture with particularly strong infrastructure and compliance dimensions. The platform's infrastructure security underscores its commitment to protecting critical systems and data assets. For a comprehensive understanding of folk's security landscape, review the Security Dimensions section, which offers a detailed breakdown of the platform's security performance across multiple critical domains.

Source: Search insights from Google, Bing

Folk presents a mixed security profile suitable for small to mid-sized organizations with moderate compliance requirements. With an overall security score of 69/100, the platform achieves a B grade, indicating solid baseline security practices. However, enterprise decision-makers should carefully evaluate several key compliance gaps before full deployment.

Critical compliance certifications are currently missing, including SOC 2, ISO 27001, GDPR, HIPAA, and PCI DSS. These gaps suggest potential risks for highly regulated industries like healthcare, finance, and government. Organizations handling sensitive data should conduct thorough vendor security assessments and potentially implement additional third-party risk management controls.

For enterprises with flexible compliance needs and lower-risk data environments, Folk offers a workable solution. Security leaders should review the comprehensive Security Dimensions section for a detailed risk assessment and mitigation strategies. Recommended next steps include requesting a vendor security questionnaire and scheduling a technical security review.

Source: Search insights from Google, Bing

Compare with Alternatives

How does folk stack up against similar applications in Sales & CRM? Click column headers to sort by different criteria.

Application
Score
Grade
AI 🤖
Action
46🏆
C+N/AView
folkCurrent
41
C25.8
38
D+N/AView
38
D+N/AView
34
DN/AView
30
DN/AView
27
FN/AView
💡

Security Comparison Insight

3 alternative(s) have higher overall security scores. Review the comparison to understand security tradeoffs for your specific requirements.