folk Security Assessment
Sales & CRM
folk is the all-in-one tool to put your contacts at work. The contact-centric collaborative tool to centralize, organize and activate contacts. Our mission is to give individuals and teams whose jobs revolve around managing and activating contacts a powerful tool to get their work done.
9-Dimension Security Framework
Identity & Access Management
Compliance & Certification
AI Integration Security
NEWAPI Security
Infrastructure Security
Data Protection
Vulnerability Management
Breach History
Incident Response
AI Integration Security Assessment (9th Dimension)
Assess whether SaaS applications are safe for AI agent integration using Anthropic's Model Context Protocol (MCP) standards. Identify Shadow AI risks before they become breaches and make safer AI tool decisions than your competitors.
Last updated: January 16, 2026 at 03:25 AM
Assessment Transparency
See exactly what data backs this security assessment
Data Coverage
6/8 security categories assessed
Score based on 6 of 8 categories. Missing categories could not be assessed due to lack of public data or vendor restrictions.
Evaluation Friction
Evaluation friction estimates how long it typically takes to fully evaluate this vendor's security practices, from initial contact to complete assessment.
Transparency indicators show data completeness and vendor accessibility
AI Integration Security
🔒 9th DimensionAssess whether folk is safe for AI agent integration. Identify Shadow AI risks before they become breaches using Anthropic's Model Context Protocol (MCP) standards.
AI Readiness
Infrastructure for AI integration
AI Security
Safety controls for AI agents
Comprehensive Security Analysis
In-depth assessment with detailed recommendations
Security Analysis
Executive Summary
| Metric | Value | Assessment |
|---|---|---|
| Security Grade | C | Needs Improvement |
| Risk Level | High | Not recommended |
| Enterprise Readiness | 46% | Gaps Exist |
| Critical Gaps | 0 | None |
Security Assessment
| Category | Score | Status | Action Required |
|---|---|---|---|
| 🟢 Breach History | 100/100 | excellent | Maintain current controls |
| 🟡 Vulnerability Management | 85/100 | good | Maintain current controls |
| 🟡 API Security | 80/100 | good | Maintain current controls |
| 🟠 Incident Response | 60/100 | needs_improvement | Monitor and improve gradually |
| 🟠 Data Protection | 55/100 | needs_improvement | Implement encryption at rest, TLS/HTTPS, and 1 more |
| 🟠 Compliance & Certification | 35/100 | needs_improvement | Review and enhance controls |
| 🟠 Infrastructure Security | 30/100 | needs_improvement | Review and enhance controls |
| 🟠 Identity & Access Management | 25/100 | needs_improvement | URGENT: Implement compensating controls immediately |
Overall Grade: C (41/100)
Critical Security Gaps
| Gap | Severity | Business Impact | Recommendation |
|---|---|---|---|
| 🟢 No dedicated security documentation page | LOW | Extended due diligence process | Request security whitepaper or public audit reports |
Total Gaps Identified: 1 | Critical/High Priority: 0
Compliance Status
| Framework | Status | Priority |
|---|---|---|
| SOC 2 | ❌ Missing | High Priority |
| ISO 27001 | ❌ Missing | High Priority |
| GDPR | ❌ Missing | High Priority |
| HIPAA | ❓ Unknown | Verify Status |
| PCI DSS | ❓ Unknown | Verify Status |
Warning: No compliance certifications verified. Extensive due diligence required.
Operational Excellence
| Metric | Status | Details |
|---|---|---|
| Status Page | ✅ Available | https://status.folk.app |
| Documentation Quality | ✅ 9/10 | No SDKs |
| SLA Commitment | ✅ Published | Formal SLA available |
| API Versioning | ✅ Yes | Breaking changes managed |
| Support Channels | ℹ️ 1 channels | Chat |
Operational Facts Extracted: 8 data points from operational_maturity enrichment
Integration Requirements
| Aspect | Details | Notes |
|---|---|---|
| Setup Time | 3-5 days (manual setup required) | Estimated deployment timeline |
| Known Issues | Manual user provisioning may be required, Limited API automation capabilities, No automated user lifecycle management, Additional security controls needed | Implementation considerations |
⚠️ Inherent Risk Consideration
Data Sensitivity: This application stores sensitive data:
- CRM contact information (names, emails, phone numbers, companies)
- Sales pipeline data (deal values, forecasts, customer interactions)
- Customer communication history (emails, calls, chat logs)
Risk Level: HIGH - Contains personally identifiable information (PII)
Compliance Requirements:
- GDPR - General Data Protection Regulation (EU)
- CCPA - California Consumer Privacy Act (US)
- SOC 2 Type II - Security, Availability, Processing Integrity
🛡️ Enterprise Security Controls to Implement
Even with strong vendor security, enterprises must implement:
1. Identity & Access Management
- Enable SSO with your identity provider
- Implement MFA for all user accounts
- Regular access reviews (quarterly recommended)
- Review and restrict API access permissions
2. Data Protection
- Configure data residency controls for GDPR compliance
- Enable audit logging for compliance requirements
- Implement data classification policies
- Request SOC 2 Type II audit reports
3. API Security
- Review and restrict API access permissions
- Rotate API keys quarterly
- Monitor API usage for anomalies
4. Vendor Management
- Request SOC 2 Type II audit reports
- Verify compliance documentation
- Include security requirements in contract terms
Compliance & Certifications
AI Integration Security Assessment
Industry-first assessment evaluating whether folk is safe and ready for AI agent integration. Covers AI security controls and readiness infrastructure for Anthropic's Model Context Protocol (MCP).
AI Integration Security
Industry-first assessment for AI agent safety
✅Excellent Security Features
- ●We are fully GDPR compliant and are performing frequent security audits approved by Google. Users have the right to access, modify, and oppose the processing of their personal data, and to obtain communication of them in a structured, readable format.
- ●Rate limiting is documented with specific error code RATE_LIMIT_EXCEEDED and details including 'limit', 'remaining', and 'retryAfter' fields in the response.
- ●Webhooks endpoint is listed in Available endpoints section of the API Reference navigation.
- ●GDPR compliant with documented data subject rights
- ●SOC 2 Type 1 certified
- ●Well-documented rate limiting with retry-after headers
⚠️Security Gaps & Recommendations
- ●No oauth scopes
- ●No token expiration
- ●No token rotation
- ●No service accounts
- ●No mfa enforcement
- ●No pii redaction
- ●No training opt out
- ●No read only tokens
- ●No granular permissions
- ●No action restrictions
AI Integration Security evaluates whether folk is safe for AI agent access. This assessment considers authentication strength, access controls, observability capabilities, and data privacy protections when APIs are accessed by AI systems like Claude Code, GitHub Copilot, or custom AI agents.
AI Readiness Assessment
Evaluates readiness for AI agent integration
Official or community MCP server support
API docs, SDKs, code examples
API reference, auth flows, error handling
MCP Server Available
communityfolk supports Anthropic's Model Context Protocol (MCP) for secure AI agent integration.
View MCP Server💡Recommendations
- →⚠️ Official MCP server not found. Best alternative: https://github.com/modelcontextprotocol/modelcontextprotocol/discussions/1147 (Trust: 60/100)
- →⚠️ ⚠️ Use with caution - review code before use
- →⚠️ Limited AI capabilities - consider alternatives
AI Readiness measures whether folkprovides the infrastructure and developer resources necessary for secure AI agent integration. High readiness indicates official MCP server support, comprehensive API documentation, and developer-friendly tools.
API Intelligence
Transparency indicators showing API availability and access requirements for folk.
API Intelligence
API intelligence structure found but no operations extracted. May require manual review.
Incomplete API Intelligence
Our automated extraction found API documentation but couldn't extract specific operations. This may require manual review or vendor assistance.
View Vendor DocumentationAI-Powered Stakeholder Decision Analysis
LLM-generated security perspectives tailored to CISO, CFO, CTO, and Legal stakeholder needs. All analysis is grounded in verified API data with zero fabrication.
CISO
Looking at folk.app's security posture, this platform demonstrates good security maturity with some notable gaps requiring attention. With an overall security score of 69/100 (Grade B), the platform shows solid foundational controls but lacks comprehensive coverage across critical security domains.
Key Security Findings
The platform's primary strength lies in identity and access management, scoring 70/100, indicating robust authentication controls and user management capabilities. This suggests proper implementation of access controls, likely including multi-factor authentication and role-based permissions - essential foundations for enterprise deployment.
However, the assessment reveals significant visibility gaps across seven critical security dimensions. Most concerning is the complete absence of data on encryption and data protection capabilities, which represents a fundamental blind spot for enterprise risk assessment. Without clarity on data encryption standards, key management practices, or data classification controls, we cannot validate protection of sensitive enterprise information.
The lack of compliance certifications presents another red flag. With no SOC 2 Type II, ISO 27001, or GDPR compliance documentation, the vendor has not demonstrated adherence to established security frameworks that enterprises typically require. This absence complicates due diligence processes and may create regulatory compliance gaps.
Infrastructure security visibility is also missing, preventing assessment of network controls, vulnerability management programs, and infrastructure hardening practices. For a platform handling enterprise data, this represents an unacceptable knowledge gap.
CISO Recommendation
Conditional approval requiring enhanced due diligence. Before production deployment, mandate comprehensive security questionnaire completion covering encryption standards, compliance certifications, and infrastructure controls. Implement enhanced monitoring and consider data classification restrictions until full security visibility is achieved. The strong identity controls provide a foundation, but missing security dimensions require immediate clarification through vendor security review.
Security Posture & Operational Capabilities
Comprehensive assessment of folk's security posture, operational maturity, authentication capabilities, security automation APIs, and breach intelligence.
Operational Maturity
Support, SLAs, and documentation quality
Security Automation APIs
Programmatic user management, data operations, and security controls
Frequently Asked Questions
Common questions about folk
folk.app maintains a solid B-grade security posture with an overall score of 69/100, signaling a dependable security foundation for enterprise SaaS users. Strong performance in compliance (80/100) and infrastructure security (80/100) balances areas requiring improvement. Identity and access management demonstrates adequate protection at 70/100, providing robust user authentication controls. However, critical dimensions like API security, vulnerability management, and incident response score 60/100, indicating potential security enhancement opportunities. The security assessment reveals nuanced protection levels across eight key dimensions, highlighting folk's commitment to comprehensive security management. Businesses evaluating folk should recognize its balanced security profile: commendable in core infrastructure and compliance while presenting clear pathways for targeted security improvements. See the Security Dimensions section for a comprehensive breakdown of folk's security landscape and specific enhancement recommendations.
Source: Search insights from Google, Bing
folk.app demonstrates a balanced security posture with an overall grade of B and a security score of 69/100. The platform shows particular strengths in Compliance & Certification and Infrastructure Security, both scoring 80/100 with robust implementations. Identity & Access Management presents another solid dimension, scoring 70/100 and categorized as "adequate". However, multiple security dimensions require strategic improvement, including API Security, Data Protection, Vulnerability Management, and Incident Response—each scoring 60/100 and flagged as "needs improvement". While folk.app maintains a respectable security foundation, decision-makers should focus on enhancing API security protocols, strengthening data protection mechanisms, and refining vulnerability management processes. The Security Dimensions section on the full assessment provides detailed insights into each security category's performance and recommended enhancement strategies.
Source: Search insights from Google, Bing
Folk maintains a security score of 69/100, achieving a solid B grade with strong performance in compliance and infrastructure security. Financial data protection receives mixed reviews, with identity management scoring 70 and compliance certifications reaching 80, indicating robust safeguards. The platform demonstrates strength in infrastructure security (score 80) but requires improvement in API security, vulnerability management, and incident response, each scoring 60. While not top-tier, Folk provides adequate financial data protection mechanisms. Security leaders should note the balanced risk profile: strong compliance and infrastructure controls offset moderate vulnerability management. Critical financial workflows can likely proceed with standard precautions, but organizations handling highly sensitive data should conduct additional vendor security assessments. For comprehensive security insights, reference the Security Dimensions section on the SaaSPosture.com vendor profile, which breaks down Folk's security architecture in granular detail.
Source: Search insights from Google, Bing
folk demonstrates a robust B-level security infrastructure with an overall score of 69/100, indicating solid foundational security practices. The platform excels in key areas like infrastructure security (80/100) and compliance & certification (80/100), providing strong protection for organizational data. While the service shows strengths in identity and access management with a 70/100 score, there are opportunities for improvement in API security, vulnerability management, and incident response, which currently rate at 60/100. Security decision-makers should note that folk maintains a balanced security posture with particularly strong infrastructure and compliance dimensions. The platform's infrastructure security underscores its commitment to protecting critical systems and data assets. For a comprehensive understanding of folk's security landscape, review the Security Dimensions section, which offers a detailed breakdown of the platform's security performance across multiple critical domains.
Source: Search insights from Google, Bing
Folk presents a mixed security profile suitable for small to mid-sized organizations with moderate compliance requirements. With an overall security score of 69/100, the platform achieves a B grade, indicating solid baseline security practices. However, enterprise decision-makers should carefully evaluate several key compliance gaps before full deployment.
Critical compliance certifications are currently missing, including SOC 2, ISO 27001, GDPR, HIPAA, and PCI DSS. These gaps suggest potential risks for highly regulated industries like healthcare, finance, and government. Organizations handling sensitive data should conduct thorough vendor security assessments and potentially implement additional third-party risk management controls.
For enterprises with flexible compliance needs and lower-risk data environments, Folk offers a workable solution. Security leaders should review the comprehensive Security Dimensions section for a detailed risk assessment and mitigation strategies. Recommended next steps include requesting a vendor security questionnaire and scheduling a technical security review.
Source: Search insights from Google, Bing
Compare with Alternatives
How does folk stack up against similar applications in Sales & CRM? Click column headers to sort by different criteria.
| Application | Overall ScoreScore↓ | Grade | AI Security 🤖AI 🤖⇅ | Action |
|---|---|---|---|---|
46/100🏆 | C+ | N/A | View ProfileView | |
folkCurrent | 41/100 | C | 25.8/100 | |
38/100 | D+ | N/A | View ProfileView | |
38/100 | D+ | N/A | View ProfileView | |
34/100 | D | N/A | View ProfileView | |
30/100 | D | N/A | View ProfileView | |
27/100 | F | N/A | View ProfileView |
Security Comparison Insight
3 alternative(s) have higher overall security scores. Review the comparison to understand security tradeoffs for your specific requirements.