Fathom Security Assessment
Sales & CRM
Fathom records, transcribes, highlights, and summarizes your meetings so you can focus on the conversation.
9-Dimension Security Framework
Identity & Access Management
Compliance & Certification
AI Integration Security
NEWAPI Security
Infrastructure Security
Data Protection
Vulnerability Management
Breach History
Incident Response
AI Integration Security Assessment (9th Dimension)
Assess whether SaaS applications are safe for AI agent integration using Anthropic's Model Context Protocol (MCP) standards. Identify Shadow AI risks before they become breaches and make safer AI tool decisions than your competitors.
Last updated: January 16, 2026 at 05:53 AM
Assessment Transparency
See exactly what data backs this security assessment
Data Coverage
7/8 security categories assessed
Score based on 7 of 8 categories. Missing categories could not be assessed due to lack of public data or vendor restrictions.
Evaluation Friction
Evaluation friction estimates how long it typically takes to fully evaluate this vendor's security practices, from initial contact to complete assessment.
Transparency indicators show data completeness and vendor accessibility
AI Integration Security
🔒 9th DimensionAssess whether Fathom is safe for AI agent integration. Identify Shadow AI risks before they become breaches using Anthropic's Model Context Protocol (MCP) standards.
AI Readiness
Infrastructure for AI integration
AI Security
Safety controls for AI agents
Comprehensive Security Analysis
In-depth assessment with detailed recommendations
Security Analysis
Executive Summary
| Metric | Value | Assessment |
|---|---|---|
| Security Grade | C+ | Needs Improvement |
| Risk Level | High | Not recommended |
| Enterprise Readiness | 49% | Gaps Exist |
| Critical Gaps | 0 | None |
Security Assessment
| Category | Score | Status | Action Required |
|---|---|---|---|
| 🟢 Breach History | 100/100 | excellent | Maintain current controls |
| 🟡 Vulnerability Management | 85/100 | good | Maintain current controls |
| 🟡 Compliance & Certification | 70/100 | good | Monitor and improve gradually |
| 🟡 API Security | 70/100 | good | Monitor and improve gradually |
| 🟠 Incident Response | 60/100 | needs_improvement | Monitor and improve gradually |
| 🟠 Infrastructure Security | 50/100 | needs_improvement | Review and enhance controls |
| 🟠 Data Protection | 40/100 | needs_improvement | Implement encryption at rest, TLS/HTTPS, and 1 more |
| 🟠 Identity & Access Management | 25/100 | needs_improvement | URGENT: Implement compensating controls immediately |
Overall Grade: C+ (48/100)
Critical Security Gaps
| Gap | Severity | Business Impact | Recommendation |
|---|---|---|---|
| 🟡 No public security documentation or audit reports | MEDIUM | 40-80 hours of security assessment overhead | Request security audit reports (SOC 2, pen tests) and security whitepaper |
Total Gaps Identified: 1 | Critical/High Priority: 0
Compliance Status
| Framework | Status | Priority |
|---|---|---|
| SOC 2 | ❌ Missing | High Priority |
| ISO 27001 | ❌ Missing | High Priority |
| GDPR | ❌ Missing | High Priority |
| HIPAA | ❓ Unknown | Verify Status |
| PCI DSS | ❓ Unknown | Verify Status |
Warning: No compliance certifications verified. Extensive due diligence required.
Operational Excellence
| Metric | Status | Details |
|---|---|---|
| Status Page | ✅ Available | https://status.fathom.video |
| Documentation Quality | ❌ 0/10 | No SDKs |
| SLA Commitment | ❌ None | No public SLA |
| API Versioning | ⚠️ None | No version control |
| Support Channels | ℹ️ 1 channels |
Operational Facts Extracted: 5 data points from operational_maturity enrichment
Integration Requirements
| Aspect | Details | Notes |
|---|---|---|
| Setup Time | 3-5 days (manual setup required) | Estimated deployment timeline |
| Known Issues | Manual user provisioning may be required, Limited API automation capabilities, No automated user lifecycle management, Additional security controls needed | Implementation considerations |
Security Incident History
| Status | Details |
|---|---|
| ✅ No Known Breaches | No security incidents found in public breach databases |
Note: Clean security record based on public breach intelligence sources
⚠️ Inherent Risk Consideration
Data Sensitivity: This application stores sensitive data:
- CRM contact information (names, emails, phone numbers, companies)
- Sales pipeline data (deal values, forecasts, customer interactions)
- Customer communication history (emails, calls, chat logs)
Risk Level: HIGH - Contains personally identifiable information (PII)
Compliance Requirements:
- GDPR - General Data Protection Regulation (EU)
- CCPA - California Consumer Privacy Act (US)
- SOC 2 Type II - Security, Availability, Processing Integrity
Compliance & Certifications
AI Integration Security Assessment
Industry-first assessment evaluating whether Fathom is safe and ready for AI agent integration. Covers AI security controls and readiness infrastructure for Anthropic's Model Context Protocol (MCP).
AI Integration Security
Industry-first assessment for AI agent safety
✅Excellent Security Features
- ●Rate Limiting Update — Previously, limits applied per API key (up to 60 calls per minute); now, the limit applies across all API keys for a single user (up to 60 calls per minute total), preventing users from bypassing limits by generating multiple keys.
- ●Fathom has completed a SOC 2 Type II certification.
- ●SOC 2 Type II certified
- ●Clear rate limiting policy (60 calls/min per user)
- ●Data retention policies available for compliance
⚠️Security Gaps & Recommendations
- ●No token expiration
- ●No token rotation
- ●No service accounts
- ●No mfa enforcement
- ●No pii redaction
- ●No training opt out
- ●No data residency
- ●No read only tokens
- ●No granular permissions
- ●No action restrictions
AI Integration Security evaluates whether Fathom is safe for AI agent access. This assessment considers authentication strength, access controls, observability capabilities, and data privacy protections when APIs are accessed by AI systems like Claude Code, GitHub Copilot, or custom AI agents.
AI Readiness Assessment
Evaluates readiness for AI agent integration
Official or community MCP server support
API docs, SDKs, code examples
API reference, auth flows, error handling
MCP Server Available
communityFathom supports Anthropic's Model Context Protocol (MCP) for secure AI agent integration.
View MCP Server💡Recommendations
- →⚠️ Official MCP server not found. Best alternative: https://github.com/wong2/awesome-mcp-servers (Trust: 40/100)
- →⚠️ ⚠️ Use with caution - review code before use
- →⚠️ Limited AI capabilities - consider alternatives
AI Readiness measures whether Fathomprovides the infrastructure and developer resources necessary for secure AI agent integration. High readiness indicates official MCP server support, comprehensive API documentation, and developer-friendly tools.
API Intelligence
Transparency indicators showing API availability and access requirements for Fathom.
API Intelligence
API intelligence structure found but no operations extracted. May require manual review.
Incomplete API Intelligence
Our automated extraction found API documentation but couldn't extract specific operations. This may require manual review or vendor assistance.
View Vendor DocumentationAI-Powered Stakeholder Decision Analysis
LLM-generated security perspectives tailored to CISO, CFO, CTO, and Legal stakeholder needs. All analysis is grounded in verified API data with zero fabrication.
Security Posture & Operational Capabilities
Comprehensive assessment of Fathom's security posture, operational maturity, authentication capabilities, security automation APIs, and breach intelligence.
Operational Maturity
Support, SLAs, and documentation quality
Support Channels
Resources
Security Automation APIs
Programmatic user management, data operations, and security controls
No Known Breaches
Fathom has no publicly disclosed security breaches in our database.
Compare with Alternatives
How does Fathom stack up against similar applications in Sales & CRM? Click column headers to sort by different criteria.
| Application | Overall ScoreScore↓ | Grade | AI Security 🤖AI 🤖⇅ | Action |
|---|---|---|---|---|
FathomCurrent | 48/100🏆 | C+ | 27.5/100 | |
46/100 | C+ | N/A | View ProfileView | |
38/100 | D+ | N/A | View ProfileView | |
38/100 | D+ | N/A | View ProfileView | |
34/100 | D | N/A | View ProfileView | |
30/100 | D | N/A | View ProfileView | |
27/100 | F | N/A | View ProfileView |
Security Comparison Insight
Fathom has the highest security score (48/100) among these alternatives. Strong choice for security-conscious organizations.