Tidio Security Assessment

Tidio's security posture reveals significant vulnerabilities with an overall security score of 21/100, resulting in an F grade. The assessment exposes critical weaknesses across multiple security dimensions. Infrastructure Security shows a moderate score of 54, while Vulnerability Management reaches 68, providing minimal protection. Identity & Access Management scores 29, indicating substantial access control risks. Most concerning are complete score failures in Compliance & Certification, API Security, Data Protection, and Incident Response. The only bright spot is Breach History, scoring 80, suggesting limited historical security incidents. Security decision-makers should exercise extreme caution when considering Tidio's platform, as its low security score suggests significant potential risks to organizational data and systems. See the Security Dimensions section for a comprehensive breakdown of these critical security assessment metrics.

Tidio's security assessment reveals critical vulnerabilities across multiple dimensions. With an overall security score of 21/100, the platform receives an F grade, signaling substantial security improvements are necessary. Infrastructure Security shows modest performance at 54/100, while Vulnerability Management achieves 68/100. Notably, Breach History represents a rare bright spot with an 80/100 score. However, significant gaps exist in crucial security areas: Compliance & Certification, API Security, and Data Protection each score 0/100, indicating fundamental security framework deficiencies. Identity & Access Management performs marginally better at 29/100, still categorized as "needs improvement". The security framework lacks robust encryption and comprehensive authentication mechanisms. Security decision-makers should conduct thorough due diligence and request detailed security documentation directly from Tidio. See the Security Dimensions section for a comprehensive breakdown of Tidio's security posture.

Tidio presents significant security risks for handling financial data, with an overall security score of 21/100 and an F grade. Critical vulnerabilities exist across multiple security dimensions, including complete absence of compliance certifications, API security, and data protection measures. While infrastructure security scores 54/100 and vulnerability management reaches 68/100, these isolated strengths cannot compensate for fundamental security gaps. The platform's Identity & Access Management dimension scores only 29/100, indicating substantial weaknesses in access control and user authentication. Most concerning is the zero score in compliance and API security, which are crucial for financial data protection. Financial teams and compliance officers should exercise extreme caution and conduct thorough independent security assessments before considering Tidio for sensitive transactional environments. See the Security Dimensions section for a comprehensive breakdown of Tidio's security profile.

Tidio's infrastructure security presents significant concerns with an overall security score of just 21/100, resulting in an F grade. The platform demonstrates minimal security capabilities across critical dimensions. Infrastructure security achieves a modest 54/100, while vulnerability management scores slightly better at 68/100. However, critical areas like compliance, API security, and data protection are rated at 0, indicating substantial security gaps. The lone bright spot is a strong 80/100 breach history score, suggesting limited past security incidents. Identity and access management remains weak at 29/100, presenting potential unauthorized access risks. Decision-makers should exercise extreme caution, as Tidio lacks fundamental security controls across compliance, API protection, and data safeguarding. For comprehensive security insights, refer to the Security Dimensions section on the SaaSPosture.com app page, which provides a granular breakdown of Tidio's infrastructure vulnerabilities.

Tidio presents significant security risks that would make enterprise-level approval challenging. With an overall security score of just 21/100 and an "F" grade, the platform lacks critical enterprise security standards. The application shows multiple compliance gaps across key frameworks including SOC 2, ISO 27001, GDPR, HIPAA, and PCI DSS - certifications essential for protecting sensitive organizational data.

Security decision-makers should exercise extreme caution and conduct a comprehensive risk assessment before considering Tidio for any enterprise environment. The low scoring security profile suggests potential vulnerabilities that could expose an organization to data breaches, regulatory non-compliance, and operational risks.

For a comprehensive security analysis, consult the Security Dimensions section on this page, which provides a detailed breakdown of Tidio's security assessment across multiple risk categories. Comprehensive vendor due diligence is strongly recommended.