Aisera Security Assessment
AI & Machine Learning
Aisera’s products are AiseraGPT, AI Copilot, AI Search and AiseraLLMs which are built on the AI Experience (AIX) platform that serves as an enterprise Generative AI stack for organizations to buy or build solutions. Aisera solutions deliver human-like interactions while providing contextually rich conversations that boost workforce productivity. Aisera’s AIX platform with pre-trained domain-specific LLMs is customizable to customer data, such that enterprises can get better accuracy, lower hallu
9-Dimension Security Framework
Identity & Access Management
Compliance & Certification
AI Integration Security
NEWAPI Security
Infrastructure Security
Data Protection
Vulnerability Management
Breach History
Incident Response
AI Integration Security Assessment (9th Dimension)
Assess whether SaaS applications are safe for AI agent integration using Anthropic's Model Context Protocol (MCP) standards. Identify Shadow AI risks before they become breaches and make safer AI tool decisions than your competitors.
Last updated: January 16, 2026 at 05:46 AM
Assessment Transparency
See exactly what data backs this security assessment
Data Coverage
6/8 security categories assessed
Score based on 6 of 8 categories. Missing categories could not be assessed due to lack of public data or vendor restrictions.
Evaluation Friction
Evaluation friction estimates how long it typically takes to fully evaluate this vendor's security practices, from initial contact to complete assessment.
Transparency indicators show data completeness and vendor accessibility
AI Integration Security
🔒 9th DimensionAssess whether Aisera is safe for AI agent integration. Identify Shadow AI risks before they become breaches using Anthropic's Model Context Protocol (MCP) standards.
AI Readiness
Infrastructure for AI integration
AI Security
Safety controls for AI agents
Comprehensive Security Analysis
In-depth assessment with detailed recommendations
Security Analysis
Executive Summary
| Metric | Value | Assessment |
|---|---|---|
| Security Grade | C+ | Needs Improvement |
| Risk Level | High | Not recommended |
| Enterprise Readiness | 48% | Gaps Exist |
| Critical Gaps | 0 | None |
Security Assessment
| Category | Score | Status | Action Required |
|---|---|---|---|
| 🟢 Breach History | 100/100 | excellent | Maintain current controls |
| 🟡 Vulnerability Management | 85/100 | good | Maintain current controls |
| 🟠 Incident Response | 60/100 | needs_improvement | Monitor and improve gradually |
| 🟠 API Security | 50/100 | needs_improvement | Add rate limiting and authentication |
| 🟠 Identity & Access Management | 45/100 | needs_improvement | Review and enhance controls |
| 🟠 Data Protection | 40/100 | needs_improvement | Implement encryption at rest, TLS/HTTPS, and 1 more |
| 🟠 Compliance & Certification | 35/100 | needs_improvement | Review and enhance controls |
| 🟠 Infrastructure Security | 30/100 | needs_improvement | Review and enhance controls |
Overall Grade: C+ (45/100)
Critical Security Gaps
| Gap | Severity | Business Impact | Recommendation |
|---|---|---|---|
| 🟢 No dedicated security documentation page | LOW | Extended due diligence process | Request security whitepaper or public audit reports |
Total Gaps Identified: 1 | Critical/High Priority: 0
Compliance Status
| Framework | Status | Priority |
|---|---|---|
| SOC 2 | ❌ Missing | High Priority |
| ISO 27001 | ❌ Missing | High Priority |
| GDPR | ❌ Missing | High Priority |
| HIPAA | ❓ Unknown | Verify Status |
| PCI DSS | ❓ Unknown | Verify Status |
Warning: No compliance certifications verified. Extensive due diligence required.
Operational Excellence
| Metric | Status | Details |
|---|---|---|
| Status Page | ✅ Available | https://status.aisera.com |
| Documentation Quality | ✅ 8/10 | No SDKs |
| SLA Commitment | ✅ Published | Formal SLA available |
| API Versioning | ✅ Yes | Breaking changes managed |
| Support Channels | ℹ️ 2 channels | Email, Chat |
Operational Facts Extracted: 7 data points from operational_maturity enrichment
Integration Requirements
| Aspect | Details | Notes |
|---|---|---|
| Setup Time | 3-5 days (manual setup required) | Estimated deployment timeline |
| Known Issues | Manual user provisioning may be required, Limited API automation capabilities, No automated user lifecycle management, Additional security controls needed | Implementation considerations |
Security Incident History
| Status | Details |
|---|---|
| ✅ No Known Breaches | No security incidents found in public breach databases |
Note: Clean security record based on public breach intelligence sources
⚠️ Inherent Risk Consideration
Data Sensitivity: This application stores sensitive data:
Risk Level: LOW - Contains
Compliance & Certifications
AI Integration Security Assessment
Industry-first assessment evaluating whether Aisera is safe and ready for AI agent integration. Covers AI security controls and readiness infrastructure for Anthropic's Model Context Protocol (MCP).
AI Integration Security
Industry-first assessment for AI agent safety
✅Excellent Security Features
- ●A Username and Password required for the Aisera Platform can either come from an existing account or a specially created service account. The latter is recommended as it allows for more precise control over permissions and security.
- ●Aisera has implemented input validation and sanitization mechanisms through a Content Moderation Service to automatically detect and filter out or sanitize any potentially harmful input... You can give member of a custom role access to Personal Identifiable Information (PII), by choosing the piis checkbox for your new role.
- ●Privilege Levels Each user role has a Privilege level tied to each entity within the Admin UI. These Privilege levels are Write, Read, and None. Read Users with Read access can view data but cannot modify it.
- ●Aisera GPT Read/Write, Access Control Read/Write, AI Discovery CMDB Read, AI Workflows Read/Write, Audit Read/Write, Channels Read/Write, Conversation Message Read/Write, Configurations Read/Write, Data Source Read/Write, Data Type Read/Write, Direct Escalation Read/Write, Email Template Read/Write, Event Trigger Read/Write, Hyperflow Read/Write, Integrations Read/Write, Intelligent Alert Read/Write, Intents Read/Write, Intent Review Read/Write, Job Execution Read/Write, Knowledge Read/Write, LLM Prompts System Read/Write, LLM Prompts User Read/Write, Major Incident Read/Write, Model Read/Write, Model Job Read/Write, Ontology Read/Write, Ontology Entity Read/Write, Privacy Access Read, Prompt Studio Read, Publish To SOR Read/Write, Request Read/Write, System Trigger Read/Write, Tenants, Tickets Read, Users Read, User Accounts Read/Write
- ●This ensures that users can only access features and data relevant to their roles, and enforces the principle of least privilege on the Aisera Platform.
- ●Data Audit Trail Aisera... Changes you make to objects in the Aisera platform are logged as audit logs. Users who have access to the Audit feature can view audit log history. Select Settings > Audit Trail in the Admin UI to view the log history.
- ●Comprehensive RBAC with 35+ distinct permission scopes and Read/Write/None privilege levels
- ●TRAPS framework with input validation, content moderation, and prompt injection protection
- ●Strong audit trail functionality with change logging
⚠️Security Gaps & Recommendations
- ●No mfa enforcement
- ●No data residency
- ●No gdpr compliance
- ●No ai attribution
- ●No rate limiting
- ●No soc2 certified
- ●No security program
- ●No MFA enforcement documented for API access
- ●No data residency or regional endpoint controls documented
- ●No rate limiting documentation found
AI Integration Security evaluates whether Aisera is safe for AI agent access. This assessment considers authentication strength, access controls, observability capabilities, and data privacy protections when APIs are accessed by AI systems like Claude Code, GitHub Copilot, or custom AI agents.
AI Readiness Assessment
Evaluates readiness for AI agent integration
Official or community MCP server support
API docs, SDKs, code examples
API reference, auth flows, error handling
Shadow AI Risk: HIGH
No official MCP server detected. AI agents may use undocumented APIs or web scraping, increasing security risks and reliability issues. Aisera should implement MCP support for secure AI integration.
💡Recommendations
- →❌ No MCP servers found - AI agent integration not available
- →❌ Poor AI readiness - not recommended for AI workflows
AI Readiness measures whether Aiseraprovides the infrastructure and developer resources necessary for secure AI agent integration. High readiness indicates official MCP server support, comprehensive API documentation, and developer-friendly tools.
API Intelligence
Production-ready code examples for security operations, extracted from official Aisera API documentation using LLM analysis. Copy and paste these examples directly into your automation workflows.
API Intelligence
API intelligence structure found but no operations extracted. May require manual review.
Incomplete API Intelligence
Our automated extraction found API documentation but couldn't extract specific operations. This may require manual review or vendor assistance.
View Vendor DocumentationAI-Powered Stakeholder Decision Analysis
LLM-generated security perspectives tailored to CISO, CFO, CTO, and Legal stakeholder needs. All analysis is grounded in verified API data with zero fabrication.
Security Posture & Operational Capabilities
Comprehensive assessment of Aisera's security posture, operational maturity, authentication capabilities, security automation APIs, and breach intelligence.
Operational Maturity
Support, SLAs, and documentation quality
Support Channels
Documentation Quality
80% • ExcellentResources
Security Automation APIs
Programmatic user management, data operations, and security controls
No Known Breaches
Aisera has no publicly disclosed security breaches in our database.
Frequently Asked Questions
Common questions about Aisera
Answer coming soon. Check back later for updates.
Aisera offers the most feature-comprehensive and technology-advanced Conversational AI solution for self-service automation in the market perfectly blending together various machine learning algorithm
Source: Search insights from Google, Bing
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Security Comparison Insight
4 alternative(s) have higher overall security scores. Review the comparison to understand security tradeoffs for your specific requirements.