Hostaway Security Assessment
Healthcare & Medical
Hostaway is a unique vacation rental software that offers deeper channel integrations and better support than anyone else. Hostaway provides property managers with the flexibility of the most advanced solutions while being easy to use. The dashboard and mobile app allows users to manage their marketing, sales, accounting, reporting, payment and communication needs all in one place. As premium partners of channels such as VRBO, Booking.com, Airbnb, Homeaway and Expedia, with the ability to manage
9-Dimension Security Framework
Identity & Access Management
Compliance & Certification
AI Integration Security
NEWAPI Security
Infrastructure Security
Data Protection
Vulnerability Management
Breach History
Incident Response
AI Integration Security Assessment (9th Dimension)
Assess whether SaaS applications are safe for AI agent integration using Anthropic's Model Context Protocol (MCP) standards. Identify Shadow AI risks before they become breaches and make safer AI tool decisions than your competitors.
Last updated: January 17, 2026 at 11:13 AM
Assessment Transparency
See exactly what data backs this security assessment
Data Coverage
4/8 security categories assessed
Score based on 4 of 8 categories. Missing categories could not be assessed due to lack of public data or vendor restrictions.
Evaluation Friction
Evaluation friction estimates how long it typically takes to fully evaluate this vendor's security practices, from initial contact to complete assessment.
Transparency indicators show data completeness and vendor accessibility
AI Integration Security
🔒 9th DimensionAssess whether Hostaway is safe for AI agent integration. Identify Shadow AI risks before they become breaches using Anthropic's Model Context Protocol (MCP) standards.
AI Readiness
Infrastructure for AI integration
AI Security
Safety controls for AI agents
Comprehensive Security Analysis
In-depth assessment with detailed recommendations
Security Analysis
Executive Summary
| Metric | Value | Assessment |
|---|---|---|
| Security Grade | D | Needs Improvement |
| Risk Level | High | Not recommended |
| Enterprise Readiness | 44% | Gaps Exist |
| Critical Gaps | 0 | None |
Security Assessment
| Category | Score | Status | Action Required |
|---|---|---|---|
| 🟢 Breach History | 100/100 | excellent | Maintain current controls |
| 🟡 Vulnerability Management | 85/100 | good | Maintain current controls |
| 🟡 API Security | 80/100 | good | Maintain current controls |
| 🟠 Incident Response | 60/100 | needs_improvement | Monitor and improve gradually |
| 🟠 Data Protection | 55/100 | needs_improvement | Implement encryption at rest, TLS/HTTPS, and 1 more |
| 🟠 Infrastructure Security | 30/100 | needs_improvement | Review and enhance controls |
| 🟠 Identity & Access Management | 25/100 | needs_improvement | URGENT: Implement compensating controls immediately |
| 🟠 Compliance & Certification | 0/100 | needs_improvement | Review and enhance controls |
Overall Grade: D (34/100)
Critical Security Gaps
| Gap | Severity | Business Impact | Recommendation |
|---|---|---|---|
| 🟡 No public security documentation or audit reports | MEDIUM | 40-80 hours of security assessment overhead | Request security audit reports (SOC 2, pen tests) and security whitepaper |
Total Gaps Identified: 1 | Critical/High Priority: 0
Compliance Status
| Framework | Status | Priority |
|---|---|---|
| SOC 2 | ❌ Missing | High Priority |
| ISO 27001 | ❌ Missing | High Priority |
| GDPR | ❌ Missing | High Priority |
| HIPAA | ❓ Unknown | Verify Status |
| PCI DSS | ❓ Unknown | Verify Status |
Warning: No compliance certifications verified. Extensive due diligence required.
Operational Excellence
| Metric | Status | Details |
|---|---|---|
| Status Page | ❌ Not Found | N/A |
| Documentation Quality | ❌ 0/10 | No SDKs |
| SLA Commitment | ❌ None | No public SLA |
| API Versioning | ⚠️ None | No version control |
| Support Channels | ℹ️ 0 channels |
Operational Facts Extracted: 2 data points from operational_maturity enrichment
Integration Requirements
| Aspect | Details | Notes |
|---|---|---|
| Setup Time | 3-5 days (manual setup required) | Estimated deployment timeline |
| Known Issues | Manual user provisioning may be required, Limited API automation capabilities, No automated user lifecycle management, Additional security controls needed | Implementation considerations |
⚠️ Inherent Risk Consideration
Data Sensitivity: This application stores sensitive data:
- Personally identifiable information (PII)
- Protected health information (PHI)
Risk Level: CRITICAL - Contains personally identifiable information (PII) and protected health information (PHI)
Compliance Requirements:
- GDPR - General Data Protection Regulation (EU)
- CCPA - California Consumer Privacy Act (US)
- HIPAA - Health Insurance Portability and Accountability Act
Compliance & Certifications
AI Integration Security Assessment
Industry-first assessment evaluating whether Hostaway is safe and ready for AI agent integration. Covers AI security controls and readiness infrastructure for Anthropic's Model Context Protocol (MCP).
AI Integration Security
Industry-first assessment for AI agent safety
✅Excellent Security Features
- ●Rate limits clearly documented: 'Maximum number of requests: 15 per 10 seconds Per IP address, 20 per 10 seconds Per account ID... When you go over the rate limits specified above, the API will return HTTP code 429'
- ●Webhooks documented: 'Hostaway allows you to create and manage webhooks so you get notified when something changes on our platform... Our system will not filter events for you, so once the webhooks are enabled, you will receive notifications for all supported events. If Hostaway tries to deliver the webhook notification to your server and doesn't receive a successful status code in return, the system will retry it 3 times.'
- ●Well-documented rate limiting with clear thresholds (15 req/10s per IP, 20 req/10s per account)
- ●Webhook system with retry logic (3 retries on failure)
- ●RESTful API with standard JSON format
⚠️Security Gaps & Recommendations
- ●No oauth scopes
- ●No token expiration
- ●No token rotation
- ●No service accounts
- ●No mfa enforcement
- ●No pii redaction
- ●No training opt out
- ●No data residency
- ●No gdpr compliance
- ●No read only tokens
AI Integration Security evaluates whether Hostaway is safe for AI agent access. This assessment considers authentication strength, access controls, observability capabilities, and data privacy protections when APIs are accessed by AI systems like Claude Code, GitHub Copilot, or custom AI agents.
AI Readiness Assessment
Evaluates readiness for AI agent integration
Official or community MCP server support
API docs, SDKs, code examples
API reference, auth flows, error handling
MCP Server Available
communityHostaway supports Anthropic's Model Context Protocol (MCP) for secure AI agent integration.
💡Recommendations
- →❌ Poor AI readiness - not recommended for AI workflows
AI Readiness measures whether Hostawayprovides the infrastructure and developer resources necessary for secure AI agent integration. High readiness indicates official MCP server support, comprehensive API documentation, and developer-friendly tools.
API Intelligence
Transparency indicators showing API availability and access requirements for Hostaway.
API Intelligence
API intelligence structure found but no operations extracted. May require manual review.
Incomplete API Intelligence
Our automated extraction found API documentation but couldn't extract specific operations. This may require manual review or vendor assistance.
View Vendor DocumentationAI-Powered Stakeholder Decision Analysis
LLM-generated security perspectives tailored to CISO, CFO, CTO, and Legal stakeholder needs. All analysis is grounded in verified API data with zero fabrication.
Security Posture & Operational Capabilities
Comprehensive assessment of Hostaway's security posture, operational maturity, authentication capabilities, security automation APIs, and breach intelligence.
Operational Data Not Yet Assessed
We haven't collected operational maturity data for Hostaway yet.
Frequently Asked Questions
Common questions about Hostaway
Hostaway offers an extensive, well-documented API that enables seamless integration with booking and listing channels, accounting software, customer relationship management, pricing engines, cleaning partners and more.
Source: Search insights from Google, Bing
For API documentation, Your company might benefit from tools like Stoplight, Redocly, or Postman. They're great for clear descriptions, easy endpoint browsing, and copy-paste functionality. Ketch often recommend Stoplight for its clean UI and ease of use.
Source: Search insights from Google, Bing
GitHub provides an excellent platform for hosting documentation, allowing easy access and version control. So, in this article, we will guide you through using GitHub to host your API documentation.
Source: Search insights from Google, Bing
Writing API documentation is crucial for ensuring that developers can effectively use a platform's tools and services. The best person to write this documentation is often someone with a deep understanding of both the technical aspects of the API and the needs of its end users.
Source: Search insights from Google, Bing
Compare with Alternatives
How does Hostaway stack up against similar applications in Healthcare & Medical? Click column headers to sort by different criteria.
| Application | Overall ScoreScore↓ | Grade | AI Security 🤖AI 🤖⇅ | Action |
|---|---|---|---|---|
41/100🏆 | C | N/A | View ProfileView | |
39/100 | D+ | N/A | View ProfileView | |
37/100 | D+ | N/A | View ProfileView | |
HostawayCurrent | 34/100 | D | 9.8/100 | |
27/100 | F | N/A | View ProfileView | |
24/100 | F | N/A | View ProfileView | |
23/100 | F | N/A | View ProfileView |
Security Comparison Insight
3 alternative(s) have higher overall security scores. Review the comparison to understand security tradeoffs for your specific requirements.