Heap Io Security Assessment
Marketing & Advertising
Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.
9-Dimension Security Framework
Identity & Access Management
Compliance & Certification
AI Integration Security
NEWAPI Security
Infrastructure Security
Data Protection
Vulnerability Management
Breach History
Incident Response
AI Integration Security Assessment (9th Dimension)
Assess whether SaaS applications are safe for AI agent integration using Anthropic's Model Context Protocol (MCP) standards. Identify Shadow AI risks before they become breaches and make safer AI tool decisions than your competitors.
Last updated: January 17, 2026 at 01:51 PM
Assessment Transparency
See exactly what data backs this security assessment
Data Coverage
7/8 security categories assessed
Score based on 7 of 8 categories. Missing categories could not be assessed due to lack of public data or vendor restrictions.
Evaluation Friction
Evaluation friction estimates how long it typically takes to fully evaluate this vendor's security practices, from initial contact to complete assessment.
Transparency indicators show data completeness and vendor accessibility
Comprehensive Security Analysis
In-depth assessment with detailed recommendations
Security Analysis
Executive Summary
| Metric | Value | Assessment |
|---|---|---|
| Security Grade | D | Needs Improvement |
| Risk Level | High | Not recommended |
| Enterprise Readiness | 44% | Gaps Exist |
| Critical Gaps | 0 | None |
Security Assessment
| Category | Score | Status | Action Required |
|---|---|---|---|
| 🟢 Breach History | 100/100 | excellent | Maintain current controls |
| 🟡 Vulnerability Management | 85/100 | good | Maintain current controls |
| 🟠 Incident Response | 60/100 | needs_improvement | Monitor and improve gradually |
| 🟠 Data Protection | 55/100 | needs_improvement | Implement encryption at rest, TLS/HTTPS, and 1 more |
| 🟠 Identity & Access Management | 35/100 | needs_improvement | URGENT: Implement compensating controls immediately |
| 🟠 API Security | 30/100 | needs_improvement | Add rate limiting and authentication |
| 🟠 Infrastructure Security | 30/100 | needs_improvement | Review and enhance controls |
| 🟠 Compliance & Certification | 25/100 | needs_improvement | Review and enhance controls |
Overall Grade: D (34/100)
Critical Security Gaps
| Gap | Severity | Business Impact | Recommendation |
|---|---|---|---|
| 🟡 No public security documentation or audit reports | MEDIUM | 40-80 hours of security assessment overhead | Request security audit reports (SOC 2, pen tests) and security whitepaper |
Total Gaps Identified: 1 | Critical/High Priority: 0
Compliance Status
| Framework | Status | Priority |
|---|---|---|
| SOC 2 | ❌ Missing | High Priority |
| ISO 27001 | ❌ Missing | High Priority |
| GDPR | ❌ Missing | High Priority |
| HIPAA | ❓ Unknown | Verify Status |
| PCI DSS | ❓ Unknown | Verify Status |
Warning: No compliance certifications verified. Extensive due diligence required.
Integration Requirements
| Aspect | Details | Notes |
|---|---|---|
| Setup Time | 3-5 days (manual setup required) | Estimated deployment timeline |
| Known Issues | Manual user provisioning may be required, Limited API automation capabilities, No automated user lifecycle management, Additional security controls needed | Implementation considerations |
Authentication Capabilities
| Method | Tier Requirement | Evidence Source |
|---|---|---|
| ❌ OAuth 2.0 | All Tiers | auth_discovery (90% confidence) |
Authentication Facts Extracted: 0 data points from auth_evidence enrichment
Security Incident History
| Status | Details |
|---|---|
| ✅ No Known Breaches | No security incidents found in public breach databases |
Note: Clean security record based on public breach intelligence sources
⚠️ Inherent Risk Consideration
Data Sensitivity: This application stores sensitive data:
- Marketing data (email lists, campaign performance, subscriber behavior)
- Customer engagement data (clicks, opens, conversions)
- Lead scoring and qualification data
Risk Level: HIGH - Contains personally identifiable information (PII)
Compliance Requirements:
- GDPR - General Data Protection Regulation (EU)
- CCPA - California Consumer Privacy Act (US)
- SOC 2 Type II - Security, Availability, Processing Integrity
API Intelligence
Transparency indicators showing API availability and access requirements for Heap Io.
API Intelligence
API intelligence structure found but no operations extracted. May require manual review.
Incomplete API Intelligence
Our automated extraction found API documentation but couldn't extract specific operations. This may require manual review or vendor assistance.
View Vendor DocumentationAI-Powered Stakeholder Decision Analysis
LLM-generated security perspectives tailored to CISO, CFO, CTO, and Legal stakeholder needs. All analysis is grounded in verified API data with zero fabrication.
Security Posture & Operational Capabilities
Comprehensive assessment of Heap Io's security posture, operational maturity, authentication capabilities, security automation APIs, and breach intelligence.
Operational Maturity
Support, SLAs, and documentation quality
Data confidence: 60% • Assessed from vendor documentation and public sources
Authentication Data Not Yet Assessed
We haven't collected authentication and authorization data for Heap Io yet.
Security Automation APIs
Programmatic user management, data operations, and security controls
No Known Breaches
Heap Io has no publicly disclosed security breaches in our database.
Frequently Asked Questions
Common questions about Heap Io
The Heap API enables you to automate and integrate your user analytics data with other applications. With Heap, you can extract insights on how users interact with your product, track events without c
Source: Search insights from Google, Bing
Heap is a digital insights platform that helps you understand how and why customers engage with your product. We automatically collect all customer data from your site or app, then provide direction o
Source: Search insights from Google, Bing
Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. With Heap, you can track user interactions in real time across al
Source: Search insights from Google, Bing
Heap collects data from every part of your website and collates it into easy-to-grasp data analysis using line graphs and funnels. It focuses on customer engagement and activity, highlighting areas in
Source: Search insights from Google, Bing
Compare with Alternatives
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Security Comparison Insight
8 alternative(s) have higher overall security scores. Review the comparison to understand security tradeoffs for your specific requirements.