Files.com Security Assessment

CFO

From a financial perspective, ExaVault presents good business risk with standard due diligence requirements. With a security assessment score of 68/100 (Grade B), this file storage platform demonstrates solid identity and access management capabilities that support operational reliability for our enterprise file sharing needs.

The primary business strength lies in ExaVault's robust identity and access controls, scoring 70/100, which indicates effective user authentication and authorization mechanisms. This translates to reduced operational risk around unauthorized access incidents that could disrupt business continuity or trigger regulatory investigations. Strong access controls also minimize the administrative overhead typically associated with user management across our 5,000-employee organization.

However, several business risks require enhanced vendor monitoring. The absence of key compliance certifications including SOC 2, ISO 27001, and GDPR compliance creates potential audit complexity and may necessitate additional due diligence documentation for our compliance team. While no historical data breaches were identified, the incomplete security assessment across critical areas including data protection, infrastructure security, and threat intelligence creates operational blind spots that could impact vendor stability evaluation.

The " contact for pricing" model introduces procurement complexity, as it prevents standardized budget planning and may indicate customized pricing structures that could escalate during contract renewals. Without transparent pricing and clear company financial metrics, vendor longevity assessment becomes challenging, potentially affecting long-term operational planning for file storage infrastructure.

The platform's limited competitive positioning data and absence of customer satisfaction metrics make it difficult to assess market stability and service reliability expectations, which directly impacts our operational risk calculations.

CFO Recommendation: Recommend approval with enhanced vendor monitoring. Require quarterly security posture updates, formal compliance roadmap documentation, and clear SLA commitments. Negotiate pricing transparency and include performance benchmarks in the contract to mitigate operational continuity risks while leveraging the platform's solid access control foundation.

CTO/Developer

From a technical integration perspective, this platform demonstrates good integration capabilities with standard developer tooling, though significant gaps in security architecture require careful consideration.

Technical Assessment

The platform shows strength in identity and access management with a score of 70/100, indicating robust authentication mechanisms that should integrate well with enterprise SSO systems. This suggests proper OAuth 2.0 implementation and API key management, which reduces integration complexity for development teams.

However, the complete absence of data across critical technical dimensions raises substantial integration concerns. The lack of encryption and data protection metrics means we cannot assess API transport security, data-at-rest protection, or cryptographic implementation quality. This creates uncertainty around compliance with enterprise security policies that typically mandate TLS 1.3, proper certificate management, and encrypted data handling.

The missing application security assessment is particularly problematic from an integration standpoint. Without visibility into API security controls, rate limiting mechanisms, input validation, or vulnerability management practices, we cannot properly evaluate the technical debt this integration might introduce. Modern enterprise integrations require comprehensive API security including proper error handling, CORS configuration, and protection against injection attacks.

The absence of infrastructure and network security data means we cannot assess API reliability, uptime commitments, or DDoS protection capabilities. This impacts our ability to architect resilient integrations with appropriate fallback mechanisms and error handling.

For a file storage and transfer platform, the lack of compliance certifications suggests potential gaps in data handling practices that could complicate integration with systems processing sensitive data.

CTO Recommendation

Approve for integration with enhanced security monitoring and mandatory security assessment. Require vendor to provide detailed API security documentation, encryption specifications, and infrastructure architecture details before proceeding. Implement additional API gateway controls and monitoring to compensate for visibility gaps.

Legal/Compliance

From a legal and compliance perspective, this platform presents moderate compliance risk requiring enhanced due diligence and strengthened contractual protections before enterprise deployment.

Compliance Risk Analysis

The absence of fundamental regulatory certifications creates significant compliance exposure for enterprise organizations. Without SOC 2 Type II certification, we lack assurance that appropriate internal controls exist for confidentiality, availability, and processing integrity of customer data. This deficiency particularly impacts our ability to demonstrate due diligence in vendor selection for auditors and regulatory examinations.

GDPR compliance presents another critical concern, as the platform lacks documented compliance with European data protection requirements. Given our European subsidiaries and customer base, any data processing arrangement would require comprehensive Data Processing Addendum negotiations to ensure Article 28 processor obligations are met. The absence of established GDPR controls increases our liability exposure for potential privacy violations and regulatory fines up to 4% of annual global revenue.

The lack of ISO 27001 certification indicates potential gaps in information security management systems, which many industry-specific regulations reference as baseline requirements. For organizations in regulated industries, this creates additional compliance burden requiring enhanced security assessments and potentially custom audit requirements.

However, the platform's clean breach history provides some risk mitigation, as incident notification and customer impact would trigger complex regulatory reporting obligations across multiple jurisdictions.

Legal Recommendation

Conditional approval requiring enhanced Data Processing Agreement with expanded audit rights, security controls attestation, and accelerated compliance roadmap commitment. Legal review must include liability caps, indemnification for regulatory penalties, and termination rights if compliance milestones are not met within specified timeframes.